Residential Leasing Manager

7 days ago

North York, Canada Clarity Hiring Full time

Team Lead, Residential Leasing

Permanent, full time

Location: North York

Pay: 75k

Main Responsibilities:

  • Training, onboarding & development of all team members (Residential Leasing Specialist and on-site Residential Operation employees).
  • Provide administrative support to the Leasing team.
  • Delegate in-house leasing with on-site Residential Operations team members.
  • Quarterly training with on-site team members on “basics” of systems.
  • Provide day-to-day support for Residential Leasing Specialists and Resident Managers.
  • Facilitate onboarding and continued training requirements of all leasing team members in accordance with company policies and procedures.
  • Determine leasing opportunities for Residential Leasing Specialists and work on goal setting, as well as improving the performance of each team member.
  • Manage Leasing challenges in respect to specific units, properties, portfolios, regions, etc.
  • Collaborate with the Residential Operations team in relation to the leasing workflow.
  • Participate in regular building walk-throughs and inspections; provide feedback to Senior Manager, Residential Leasing, and work closely with the Residential Operations Team on solving identified concerns or opportunities.
  • Assisting with challenging applications, clients, admin-related support, etc. for the Leasing & Marketing team and the on-site Residential Operations team. Work closely with both departments throughout the lead-to-lease process.
  • Assist with on-site leasing when required within the following areas:
  • Prepare monthly and weekly price & promotion recommendations. Input all recommendations into the appropriate systems.
  • Create a monthly open house schedule by identifying high-vacancy properties.
  • Strategically schedule based on suite completion times for short-turnover times.
  • Ensure weekly leasing reports are updated.
  • Confirm the required reporting is submitted to Senior Manager, Residential Leasing.
  • Complete suite & building inspection reports.
  • Submit weekly leasing summary reports to Senior Manager, Residential Leasing.
  • Oversees submissions of required quarterly and monthly reports as well as market surveys.
  • Compiles information related to marketing requests and changes and reports to leasing & marketing manager.
  • Additional duties assigned by Senior Manager, Residential Leasing.


Qualifications:

  • Post-secondary degree or diploma is required.
  • Prior leasing experience preferred.
  • Prior customer service experience preferred.
  • Prior property management or real estate experience preferred.
  • Support our values of Honesty, Integrity, Respect, and Trust.
  • Excellent organizational skills and attention to detail.
  • Superior verbal and written communication skills.
  • Problem solving skills.
  • Ability to interact and develop cooperative relationships at all levels.
  • Ability to work under pressure and possess good judgement.
  • Vehicle Required

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