Receptionist

About Northleaf Capital Partners

Northleaf is a global private markets investment firm focused on mid-market companies and assets. With more than US$32 billion in capital commitments raised to date, Northleaf has an established, long-term track record as an investor in private equity, private credit and infrastructure globally.

Northleaf’s 300+ person team, located in Toronto, Chicago, London, Los Angeles, Melbourne, Menlo Park, Montreal, New York, Seoul and Tokyo, is focused exclusively on sourcing, evaluating and managing private markets investments. Northleaf manages closed and open-end funds across a range of global private markets strategies and a series of separately managed accounts with customized investment strategies tailored to meet the specific needs of leading institutional investors and family offices. As part of its ambitious growth strategy, Northleaf is also developing specific private markets products and investment solutions for insurance and wealth management clients.

Position: Receptionist

Reporting to the Premises Manager, the Receptionist is responsible for delivering an exceptional client and employee experience through professional, high-touch service and support. As the first point of contact for clients, visitors, team members, and partners, this role ensures interactions within the Toronto office are welcoming, engaging, and reflective of Northleaf's brand, culture, and values.

Key Responsibilities

• Provide reception coverage Monday through Friday from 8:30 a.m. to 5:00 p.m.
• Welcome clients, visitors, and guests, delivering a professional, engaging, and high-touch experience that reflects Northleaf's brand, culture, and values
• Coordinate on-site client and internal meetings, including visitor registration, security passcards, room readiness, catering arrangements, and other logistics to ensure a seamless client experience
• Partner with the Executive Assistants, Facilities Coordinator and Premises Manager to ensure the office is prepared for client meetings, events, and day-to-day operations
• Handle incoming telephone calls and direct inquiries appropriately
• Administer employee access credentials, including passcards, virtual cards, and related intranet updates
• Act as the on-site point person for catering services and oversee the employee snack and beverage program
• Support employee experience initiatives, including team lunches, workplace activities, and support for social committee events
• Maintain meeting rooms, reception areas, the café, servery, reception coffee station, and other common spaces, ensuring they remain organized, professional, and client-ready
• Ensure meeting rooms are reset and prepared between meetings
• Manage incoming and outgoing mail, courier services, and package deliveries
• Coordinating with IT when support needed for audio-visual and video conferencing issues
• Monitor office facilities and report maintenance issues, repairs, and service requirements to the Premises Manager
• Assist with the inventory management and replenishment of office supplies, kitchen amenities, printing areas, and reception resources
• Back up coverage of Facilities Coordinator role, assisting with opening and closing of the office and stocking supplies
• Maintain a regular on-site presence Monday through Friday and provide flexibility to support early morning or evening client meetings and events as required

Qualifications

• Minimum of 3 to 5 years in a receptionist/administrative role
• A post-secondary degree or diploma in an administrative related discipline is an asset
• Exceptional customer service orientation with a commitment to delivering a best-in-class client and employee experience
• Strong communication and interpersonal skills, with the ability to build positive relationships and engage with team members across all levels of the organization
• Ability to maintain a high degree of professionalism, discretion, and confidentiality
• Strong attention to detail and ability to anticipate needs in a fast-paced environment
• Ability to work independently and in a team environment
• Self-starter, forward thinking and flexible in adjusting/adapting to changing work priorities
• Professional with an excellent work ethic and a positive get-it-done attitude
• Proficient with Microsoft Office Suite

Compensation

The expected compensation range (base salary and incentive compensation) for this position is $55,000 - $70,000 per year.

Location

Toronto, Canada

What Sets Us Apart

At Northleaf Capital Partners, you’ll be joining a leading global private markets investment firm with a differentiated platform across mid-market private equity, private credit, and infrastructure