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Nursing Manager

2 months ago


Nanaimo, Canada Edgewood Health Network Inc Full time
EHN Canada is the nation's largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at

Be part of the work that's changing lives.

Job Summary:

Team oriented and collaborative, the Nursing Manager will be a key member of the Leadership Team, providing oversight to all nursing staff in all aspects of patient care, and accountable for the appropriate utilization of resources, professional practice, patient experience, performance management and engagement while developing creative, team-based approaches for management of the clinical programs. The Nursing Manager participates in the recruitment, onboarding, scheduling, training, and performance assessment of nurses, including the identification and remediation of performance issues when necessary. The Nursing Manager collaborates with all relevant stakeholders to optimize service delivery and ensure patients and staff are supported.

Job Function and Duties:

Manages patient care processes that enhances patient-centered care, professional practice, and accountability
Monitors and evaluates documentation of registered staff
Oversee vacation requests and adequate coverage of nursing staff
Work in collaboration with Team Lead to facilitate assignment of nursing staff to patients
In collaboration with the leadership team, takes a leadership role in program development, improvement, and evaluation
Develops and implements innovative action plans to achieve required performance targets and applies performance metrics to aid in decision-making and continuous quality improvement opportunities
Fosters growth and development of staff, provides coaching and mentoring
Provides a progressive and proactive approach to practice as per professional practice and corporate standards
Models, listens, and assists with conflict and problem resolution
Assists with orientation of new employees and agency staff
Addresses patient/family concerns and follow up necessary to resolve the issue(s)
Participates in the development and implementation of new processes or initiatives
Is attentive to and intervenes on any patient safety issues observed.
Adheres to the behaviours outlined in our policies and procedures that promote client safety
Investigates, reports and addresses any patient related incidents, escalating as required
Other duties as assigned

Qualifications:

Bachelor's degree in Nursing
Current registration, in good standing with the College of Nurses
Comprehensive knowledge of nursing and health care practices and techniques including certification and experience in mental health and addictions required
At minimum, 3 years relevant experience clinical and/or professional experience in mental health and addictions
Experience working with patients with mental health and addictions, and in residential settings an asset
Demonstrated comfort with technology and innovation in nursing practice
Knowledge of relevant legislation, practice standards and best practice guidelines
Demonstrated commitment to best practice and quality improvement
Ability to function effectively and lead during periods of rapid change and transition
Ability to remain calm under pressure; role models composure
Demonstrated excellent interpersonal skills and the ability to work collaboratively with all members of the health care team both within EHN Canada and with external agencies.
Exercise initiative and good judgment with ability to multi-task in a fast paced, challenging environment, often with competing priorities.

Employee Benefits and Perks:

Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
24/7 Employee Assistance Program through GreenShield Health
Competitive paid time off policies, including a paid day off on your birthday
Access to in-house fitness facilities where applicable or discounted external gym memberships
Perks and discounts with Perkopolis - entertainment, home/auto/pet insurance
Personal and professional development through our Education Support Assistance program
Nationwide presence allows for supportive relocation opportunities
Defined Benefit pension through CAAT with up to a 4% employer contribution
Maternity and parental leave top-up
Access to discounts at Kids & Co. Daycare

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.