Walmart Customer Service Manager
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Lead Walmart Canada’s front-end operations with customer service expertise, associate support, and strong register controls in Grand Falls-Windsor, Newfoundland and Labrador.
As Customer Service Manager, you oversee front-end operations, guide associates, and support positive shopping experiences. The role includes transaction oversight, cash management, safety procedures, company programs, and customer concern resolution. You help maintain efficient store operations and compliance with company standards.
Key Responsibilities:
- Monitor front-end coverage, breaks, and customer flow
- Handle customer and associate concerns professionally
- Oversee purchases, returns, exchanges, and required approvals
- Prepare registers and complete cash audits
- Train associates on systems, procedures, and safety requirements
Requirements:
- Must be age 16 or older
- Availability for evenings, weekends, and holidays
- Ability to stand, bend, and lift inventory
- Ability to lift up to 20 pounds routinely
- Ability to occasionally lift up to 50 pounds
Bring leadership, customer service, transaction oversight, and operational skills to Walmart Canada’s front end in Grand Falls-Windsor.
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