Network Specialist

3 weeks ago

Canada Teramach Technologies, Inc. Full time

Overview Network Specialist- CC TeraMach's onsite team are responsible forthe pro-active supportand resolution of specific client issues relating to their IT infrastructure / environment within established SLAs. Summary of Responsibilities: Assist in network design and implementation. Provide network support with a variety of operating systems. Provide network support to users. Provide 24/7 escalated hardware and network support, ensuring quality and speed of problem solving Develop and monitor policies for the use of network resources. Evaluate and recommend security improvements and system upgrades. Monitor network to ensure optimal performance. Create and maintain network users/permissions. Reviewing and testing new technologies and innovations. Create technical support documentation Technical Competencies: Experience with Ansible technology (this now is a nice to have as we will need to train) Cisco CCNA Arista Cloud Engineer (ACE)Level 4 (5 or higher preferred) (this now is a nice to have as we will need to train on Arista) Deploying and Supporting Enterprise Wireless Knowledge of network security inter-workings The following experience would be considered an asset: Previous experience in supporting Healthcare clients Previous experience with Palo Alto Experience using an ITIL based ticketing systems Knowledge/Core Competencies: Strong analytical skills with the ability to collate and interpret data from various sources; Ability to assess and prioritize faults and respond or escalate accordingly; Able to work independently and take ownership of the assigned work; Ability to work in a fast paced environment with a diverse team. Education and Experience Experience in client-facing IT support role, ideally in 7 x 24 hour operation Successful candidate must have, or be eligible to obtain, Federal Government Security Clearance to Level 2 (Secret) as well as CPIC Clearance for Provincial Government Support Location: Primarily located Downtown Toronto, but must be able to travel within GTA and Hamilton, Ontario as required Work Schedule: This position is part of a 5 x 8 shift (M-F) and part of a 24x7x365 support schedule. Shift and workday flexibility is required. #J-18808-Ljbffr

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