Senior Customer Success Manager
2 weeks ago
Employer Industry: Financial Services Why consider this job opportunity Opportunity to manage a flagship account with a large, high-profile financial institution Potential for career advancement and growth within the Customer Success team Work remotely from anywhere in Canada Competitive salary and benefits package Chance to mentor and lead a team of Customer Success Managers Ability to make a significant impact on client satisfaction and retention What to Expect (Job Responsibilities) Directly manage the post‑sale lifecycle for a large financial institution, ensuring maximum value realization Prepare and lead Quarterly Business Reviews and Executive Steering Committee meetings with senior client leaders Proactively manage account health and identify opportunities for deeper solution adoption Serve as a trusted advisor and escalation point for the strategic client, addressing complex issues Mentor and guide Customer Success Managers on strategy, risk management, and best practices What is Required (Qualifications) 7+ years of experience in Customer Success, Strategic Account Management, or Management Consulting Minimum 2 years of experience working specifically with Tier 1 financial institutions or highly regulated clients Demonstrated leadership experience, including mentoring junior team members or leading task forces Proven ability to create and drive structured processes in high‑pressure environments Bachelor's degree in a related discipline or equivalent professional experience How to Stand Out (Preferred Qualifications) Strong understanding of the financial services sector and its regulatory requirements Expert knowledge of Customer Success processes, playbooks, and metrics #J-18808-Ljbffr
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Senior Customer Success Manager
3 weeks ago
Quebec, Canada Kount Full timeEmployer Industry: Financial Services Why consider this job opportunity Opportunity to manage a flagship account with a large, high-profile financial institution Potential for career advancement and growth within the Customer Success team Work remotely from anywhere in Canada Competitive salary and benefits package Chance to mentor and lead a team of...
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Customer Success Manager
7 days ago
Quebec City, Canada Plannit Full timeAt Plannit, we have a clear vision: to simplify the lives of businesses while delivering an exceptional customer experience. To achieve this, we're looking for a Customer Success Manager who will not only accompany our customers to success, but also design processes and guide our Customer Success team towards operational excellence. **About the role** You...
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Senior Customer Success Manager
1 week ago
Vancouver, Toronto, Montreal, Calgary, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Promote Project Full time65000 - 107500 a year (Canadian Dollars)Senior Customer Success ManagerLocationVancouver, British Columbia, CanadaSalary65000 - 107500 a year (Canadian Dollars)DescriptionWhat will you work on?Reporting to the EVP, Customer Experience, the Senior Customer Success Manager (Enterprise) will be a trusted advisor to our Strategic customer segment, helping them...
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Customer Success Manager
3 weeks ago
Quebec, Canada Harris Computer Full timeThe Customer Success Manager (CSM) is responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention, and growth. Acting as a trusted advisor, the CSM works closely with customers to understand their business goals and challenges, ensuring they derive maximum value from the company’s products or services. This...
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Customer Success Manager
4 weeks ago
Quebec, Canada Harris Computer Full timeThe Customer Success Manager (CSM) is responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention, and growth. Acting as a trusted advisor, the CSM works closely with customers to understand their business goals and challenges, ensuring they derive maximum value from the company’s products or services. This...
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Customer Success Manager
4 weeks ago
Quebec, Canada Harris Computer Full timeThe Customer Success Manager (CSM) is responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention, and growth. Acting as a trusted advisor, the CSM works closely with customers to understand their business goals and challenges, ensuring they derive maximum value from the company’s products or services. This...
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Customer Success
2 weeks ago
Quebec, Canada Canonical Full timeJoin to apply for the Customer Success - Team Manager role at Canonical16 hours ago Be among the first 25 applicantsJoin to apply for the Customer Success - Team Manager role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in...
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Senior Customer Success Manager
3 weeks ago
Quebec, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Kount Full timeEmployer Industry: Financial Services Why consider this job opportunity Opportunity to manage a flagship account with a large, high-profile financial institution Potential for career advancement and growth within the Customer Success team Work remotely from anywhere in Canada Competitive salary and benefits package Chance to mentor and lead a team of...
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Senior Manager, Customer Success
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Twilio Full timeAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to remote‑first work and strong culture of connection and global inclusion means that no...
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Senior Project Manager
3 days ago
Quebec, Canada ERP Success Partners Full timeWe’re looking for a motivated and skilled Senior Project Manager to join our team!This is a remote position; however, candidates must be based in Montreal. If you’re a Senior bilingual (English/French) Project Manager and passionate about driving results and fostering teamwork, we’d love to hear from you.ResponsibilitiesLead the planning, execution,...
