SEO Account Manager

2 weeks ago

Canada Remotivate Full time

At Jolly SEO , we help businesses and agencies build high-quality backlinks through HARO and innovative outreach strategies. We value transparency, collaboration, and growth, creating a supportive environment where innovation thrives. We’re looking for a Client Retention Specialist/Manager (SEO) to build strong client relationships, improve satisfaction, and drive long-term success. If you have a digital marketing background—especially in link‑building—this role is for you. Full‑time remote, starting at 20 hours/week. What You’ll Do: Manage the client experience, ensuring satisfaction and support. Reduce churn and increase client lifetime value through better onboarding and communication. Be the main point of contact for client questions, feedback, and performance reviews. Identify upsell opportunities and collaborate with delivery teams. Potentially mentor junior team members as the role grows. Who You Are: 2–3+ years in a client‑facing role, ideally at an SEO agency. Strong written and verbal communication skills. Organized, proactive, and able to manage multiple priorities independently. Friendly, approachable, and invested in long‑term client relationships. Bonus: experience in sales or upselling. Competitive pay, flexible remote work, and learning opportunities. Work with a small, collaborative, low‑ego team. Potential to grow into a leadership role. Occasional team meetups for bonding and collaboration. Why You’ll Love This Role: You’re a self‑starter, an excellent communicator, and passionate about helping clients succeed while growing your own career. Hiring Process: Our hiring process includes a questionnaire, a video submission, and two 1:1 interviews. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Customer Service Industries: Marketing Services Toronto, Ontario, Canada - CA$60,000.00‑CA$70,000.00 (3 weeks ago) Greater Montreal Metropolitan Area - $45.00‑$55.00 (21 hours ago) Victoria, British Columbia, Canada (1 day ago) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Excited to make an impact? Let’s talk #J-18808-Ljbffr

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