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DevOps Infrastructure Engineer
1 month ago
Job Description Posted Monday, May 12, 2025 at 4:00 AM Founded in 2015 in Toronto, Canada, KORE Solutions is a subsidiary of HTS and an innovative provider of technology solutions and services, focusing on the HVAC manufacturer’s representative industry. Our offerings include business intelligence software, help support, and more, delivering end-to-end solutions that empower our partners and clients to succeed. At KORE, communication and collaboration are our priorities. As a team member, you’ll work closely with all departments to develop our software, TRAX, and related infrastructure. We foster a teamwork-oriented culture where resources support your success. Your contributions will have a direct impact, bringing meaningful change to our company and enhancing our processes. Job Mandate We are seeking a skilled and proactive DevOps Infrastructure Engineer to design, implement, and manage infrastructure supporting our scalable and secure applications. This role combines traditional infrastructure operations with modern DevOps practices, ensuring reliability, automation, and efficiency across development and production environments. Responsibilities include building and maintaining infrastructure-as-code (IaC), automating deployments, managing CI/CD pipelines, and supporting production systems with a focus on reliability, monitoring, and continuous improvement. Major Responsibilities: Design, implement, and maintain scalable infrastructure using Infrastructure-as-Code (IaC) tools (e.g., Terraform, Ansible). Automate provisioning, configuration management, and deployments across environments (on-prem and cloud). Support and optimize CI/CD pipelines for infrastructure and application deployment (e.g., Jenkins, GitLab CI, Azure DevOps, GitHub Actions). Manage and support cloud infrastructure (AWS, Azure), including compute, networking, storage, IAM, and monitoring. Maintain observability and monitoring solutions (e.g., Prometheus, Grafana, ELK stack, Datadog). Troubleshoot and resolve system issues across the stack (compute, storage, network, OS). Collaborate with IT teams (application support, security, infrastructure) to resolve cross-functional issues. Work with developers, SREs, and security teams to ensure platform stability and security. Apply and enforce DevOps best practices, including version control, automated testing, and continuous delivery. Review system performance, optimize costs, and plan capacity regularly. Participate in on-call support rotation and incident response. Maintain excellent communication and documentation skills. Demonstrate ownership and operational awareness. Work effectively across dev, infrastructure, and legacy support teams. Maintain system reliability, even for systems you didn’t build. Apply strong analytical and problem-solving skills. Foster a collaborative mindset with a focus on team success. Be self-motivated and proactive, passionate about automation and innovation. Working Conditions: Hybrid work environment combining remote and office work. Open, collaborative office space (may vary by location). Fast-paced setting with tight deadlines. Reliable personal transportation is required. Willingness to travel within Canada and the U.S. with a valid passport. Required Qualifications Minimum 3+ years in DevOps, infrastructure engineering, or system administration. Skills include: CI/CD Pipelines: Jenkins, GitHub Actions Cloud Platforms: Azure, AWS Containers & Orchestration: Docker, Kubernetes Identity Providers: Entra ID, Active Directory Infrastructure as Code: Terraform, Ansible Monitoring & Observability: Prometheus, Grafana, ELK, Zabbix Networking: Fortinet, Cisco, Ubiquiti Scripting & Automation: Bash, Python, PowerShell Systems Administration: RHEL, Debian, Windows Virtualization: VMWare, Hyper-V, Proxmox We are committed to diversity and inclusion, in accordance with applicable laws. Accommodations are available upon request throughout the recruitment process and employment. #J-18808-Ljbffr
