Manager, GRM Policy Office

Join to apply for the Manager, GRM Policy Office role at Scotiabank Requisition ID: Join a purpose‑driven, winning team committed to results, in an inclusive and high‑performing culture. The Manager of Quality Assurance & Testing is a key contributor to the success of the GRM team. The role ensures that individual goals, plans and initiatives are executed and delivered in support of the team’s business strategies and objectives. Is this role right for you? In this role you will: RCM Testing Responsible for testing and assessing the effectiveness, consistency, and alignment of risk oversight performed by Risk Management (Second Line). In conjunction with the Senior Manager lead, apply a risk‑based approach to develop an annual plan focusing on key portfolios and regulatory priorities with adaptability to evolving business needs. Act as lead for assigned regulatory compliance testing projects, processes, and units, or participate as a team member on other assignments. Conduct ongoing monitoring to stay abreast of regulatory changes, emerging risks, and systemic issues that may impact the testing universe; develop strategies to maintain compliance readiness. Plan and execute compliance testing to assess compliance controls with legal, regulatory and internal Bank policy requirements. Manage end‑to‑end testing execution, ensuring scope and nature of testing support objectives; review workpapers for clarity and completeness, and communicate control weaknesses with actionable recommendations. Ensure results are analyzed, root causes identified, and reports finalized to a consistent high standard within department timelines. Identify trends and/or gaps and report findings with recommendations on how to improve the effectiveness of the business line controls. Validate actions taken by management to remediate, and assess the sustainability of these actions to close reported testing issues. Carry out specific compliance‑related projects or investigations of moderate to high complexity, ensuring proper planning, documentation and agreement on approach. General Testing Develop testing strategies and frameworks through use of enterprise‑wide data sources to assess adherence to internal policies and regulatory requirements, guiding reviews to high‑risk priorities and closing identified gaps. Interact closely with GRM, business lines in Canada and International Banking, technical development teams, data analytics teams, systems, operations, Audit, Bank regulators and other stakeholders as necessary for accurate reporting. Understand and evaluate regulatory requirements to ensure policies are updated to avoid control gaps and non‑compliance. Require a high degree of analytical and technical knowledge and experience, combined with a strong understanding of financial and non‑financial risk policies/processes/lifecycle (credit, enterprise and compliance risk). Participate in testing and evaluate the effectiveness of risk oversight conducted by Risk Management (Second Line). Apply a risk‑based approach to develop an annual plan focusing on key portfolios and regulatory priorities with adaptability to evolving business needs. Deliver an independent second‑line challenge through thematic and targeted reviews, identifying management blind spots, reinforcing oversight and fostering accountability. Conduct impartial validation to pinpoint gaps and recommend solutions for enhanced risk management. Work in partnership with internal auditors, testing teams and other stakeholders to promote transparent communication and collaboration on governance, compliance and audit matters. Analytics And Reporting Prepare regular and ad‑hoc reports for executive management and directors, providing insights into the bank’s risk opportunities. Require technical knowledge of data repositories and Microsoft Office products, especially Excel and PowerPoint. Skills A university degree in Business, Economics, Accounting, or Statistics related discipline is required. Minimum 3+ years of compliance, audit or regulatory exam support experience, with at least 2+ years involving testing or audit. Very good understanding of risk & controls – particularly controls testing methodology and related tools. Sound knowledge of banking and/or risk management practices, with strong knowledge of the regulatory environment and financial services marketplace. Clear and confident communicator – verbal & written; given interactions with Senior Executives. Strong negotiation and strategic thinking skills. Ability to manage multiple projects and initiatives simultaneously, often independently, with competing priorities. Strong project management and organizational skills. Highly motivated, results‑focused, and possessing a positive "can‑do" attitude. Excellent analytical skills with ability to review, interpret and synthesize data to drive investigation of potential exceptions. Knowledge of Office applications (MS Excel, PowerPoint, other MS Office products). Demonstrated calmness and focus when faced with competing priorities. Strong time‑management skills, ability to multi‑task, while being results‑oriented and team‑focused. Nice to have – bilingual in English and Spanish. What's in it for you? Inclusive and collaborative work environment that values curiosity & ownership, encourages pragmatic creativity and celebrates success. Diverse opportunities for professional development and a rewarding career path. Internal training to support growth and skill enhancement. Competitive rewards package including base salary, performance bonus, company matching pension and profit sharing, paid vacation, personal & sick days, medical, vision and dental benefits starting from day one. Location(s): Canada – Ontario – Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including an accessible interview site, alternate format documents, ASL interpreter or assistive technology) during the recruitment process, please let our Recruitment team know. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates selected for an interview will be contacted. Seniority level Mid‑Senior level Employment type Full‑time Job function Administrative Industries Banking #J-18808-Ljbffr