Care Center Supervisor Temporary

4 weeks ago

Terrace, Canada ICONMA Full time

Our Client, a Public Utiliites company, is looking for a Care Center Supervisor for their Terrace, IL/Hybrid location. Responsibilities Managing the day-to-day operations of the department, including coordinating meetings, managing calendars, and organizing files. Providing administrative support to department managers and staff, such as drafting correspondence, preparing reports, and creating presentations. Responding to inquiries from internal and external stakeholders, and resolving issues or directing them to the appropriate personnel. Assisting with the development and implementation of departmental projects and initiatives. Coordinating logistics for departmental events, such as meetings, conferences, and training sessions. Maintaining and updating departmental documentation, policies, and procedures. Managing departmental budgets, including tracking expenses, processing invoices, and preparing financial reports. Collaborating with other departments and teams to support cross-functional projects and initiatives. Assisting with the onboarding and training of new departmental staff. Providing guidance and support to junior departmental support staff. A Mid-level Department Support Specialist should have strong organizational, communication, and problem-solving skills. They should be able to work independently and manage multiple tasks and priorities effectively. Requirements Proficiency in Microsoft Office applications and experience with office procedures are important for this role. Min 2 years call center supervisor experience L22ears Supervisor Experience in Call Center. Microsoft Office. Coaching and Mentoring Years of experience: 1-5 years Education requirements/Specific Degree Needed HS Diploma Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr

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