Application Architect
2 weeks ago
1 day ago Be among the first 25 applicants Direct message the job poster from Maarut Inc Implementation Phase Provide strategic and technical guidance on Genesys Cloud CX capabilities and best practices to meet operational requirements Collaborate with the vendor and internal teams to design and configure the Genesys platform including call flows, IVR, queues, and integrations, to ensure performance, reliability, and scalability Define and oversee integrations with telephony carriers/SIP trunks, identity providers (Azure AD SSO/SCIM), and/or ticketing systems. Support integration efforts between Genesys Cloud CX and WFM/QA solution, ensuring data integrity and functionality across platforms. Ensure compliance with organizational security policies and data protection standards. Develop migration plan for cut over and work with QA team to develop test scenarios. Document system architecture, configurations, processes, and user guides. Provide training and support to internal users during and after implementation. Operation Phase Act as primary system admin: user provisioning, role-based access control, telephony configuration, license management Monitor system performance, conduct evaluations, and proactively resolve technical issues. As required may tune IVR, call flows, queue thresholds, to meet evolving SLAs and CX KPIs Coach and upskill IT and Business Operations support staff; deliver knowledge-transfer sessions and create training artifacts Stay current with Genesys platform updates, features, and industry best practices. Must Haves 7+ experience Genesys Architect call flows, digital channels, and ACD routing 7+ experience in deploying VOIP phone systems with deep knowledge and application of Telephony concepts (SIP, SBCs, QoS, E-911, porting, number plans) 7+ experience SSO/SAML and user lifecycle via SCIM or Azure AD provisioning 7+ experience utilizing REST APIs in development Seniority level Mid-Senior level Employment type Contract Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Maarut Inc by 2x Get notified about new Application Architect jobs in Toronto, Ontario, Canada. #J-18808-Ljbffr
-
Application Architect
4 weeks ago
Toronto, Canada Maarut Inc Full time1 day ago Be among the first 25 applicantsDirect message the job poster from Maarut IncImplementation PhaseProvide strategic and technical guidance on Genesys Cloud CX capabilities and best practices to meet operational requirementsCollaborate with the vendor and internal teams to design and configure the Genesys platform including call flows, IVR, queues,...
-
Application Architect
4 weeks ago
Toronto, Canada Maarut Inc Full time1 day ago Be among the first 25 applicantsDirect message the job poster from Maarut IncImplementation PhaseProvide strategic and technical guidance on Genesys Cloud CX capabilities and best practices to meet operational requirementsCollaborate with the vendor and internal teams to design and configure the Genesys platform including call flows, IVR, queues,...
-
Application Architect
3 days ago
Toronto, Ontario, Canada Russell Tobin Full timeJob Title: Applications Architect - SeniorLocation: Toronto, ON ( Onsite) 222 Jarvis StreetDuration: 36+ Months (Possible Extension)Client: Public SectorPay Rate: CAD /Hour + HSTRole OverviewThe Senior Application / Technology Architect is responsible for defining, designing, and governing enterprise-scale application and information architectures in large,...
-
Application Architect
2 weeks ago
Toronto, Ontario, Canada Toparo Full timeAre you an experienced application development architect with a passion for Microsoft technologies? We seek a talented professional to join our client's team and help drive successful digital transformation projects.Key Responsibilities:As a solution architect, you will collaborate with implementation teams from concept to deal closure, providing...
-
Applications Security Architect
2 weeks ago
Toronto, Canada Ward Technology Talent Inc. Full timeApplication Security Architect – CONTRACT – (2-3 days per week) We are looking for an Application Security Architect for a contract role requiring 2-3 days work per week. Onsite is required once every 2 weeks in GTA by Toronto Airport. Your basic responsibilities include: Perform security assessments on new products and projects, Provide security...
-
Applications Security Architect
2 weeks ago
Toronto, Canada Ward Technology Talent Full timeOverview Applications Security Architect – CONTRACT – (2-3 days per week). We are looking for an Application Security Architect for a contract role requiring 2-3 days work per week. Onsite is required once every 2 weeks in GTA by Toronto Airport. Responsibilities Perform security assessments on new products and projects, Provide security architecture...
-
Applications Security Architect
2 weeks ago
Toronto, Canada Ward Technology Talent Full timeOverview Applications Security Architect – CONTRACT – (2-3 days per week). We are looking for an Application Security Architect for a contract role requiring 2-3 days work per week. Onsite is required once every 2 weeks in GTA by Toronto Airport. Responsibilities - Perform security assessments on new products and projects, - Provide security...
-
Applications Security Architect
23 hours ago
Toronto, Canada Ward Technology Talent Full timeOverview Applications Security Architect – CONTRACT – (2-3 days per week). We are looking for an Application Security Architect for a contract role requiring 2-3 days work per week. Onsite is required once every 2 weeks in GTA by Toronto Airport. Responsibilities Perform security assessments on new products and projects, Provide security architecture...
-
Senior Applications Architect
5 days ago
Toronto, Ontario, Canada Teckhorizon Inc Full timeOverviewThe client is seeking an experienced Senior Applications Architect to support the design, modernization, and delivery of secure, scalable, and customer-centric government applications.The role supports end-to-end product lifecycle management across multiple government initiatives. The Architect will work closely with business stakeholders, enterprise...
-
Applications Architect
6 days ago
Toronto, Ontario, Canada Bevertec Full time26623BEV123Applications Architect - SeniorToronto, ONContract RoleDuration: Onsite RoleMust Have:Experience design & implementation with Microservices architecture.Experience design & implementation with Azure Cloud InfrastructureExperience with DevOpsExperience with Pipelines & BuildsKnowledge of Microsoft Online implementations – Office 365 , Power Apps...
