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Senior Product Manager, AI CRM
3 months ago
About us
Lightci (Light Consulting Inc.) is a full-service engineering and talent solution created by engineers, for everyone.
Lightci helps businesses of all sizes build software, digitally transform, leverage data, and create world-class engineering functions.
Visit lightci.com to learn more.
Role mission
We are seeking a seasoned Senior Product Manager to spearhead our AI project to use with CRMs, driving innovation at the intersection of artificial intelligence and sales. As a key leader within our organization, you will be instrumental in shaping the future of our AI-driven products and services.
Deliverables- Define and execute the product roadmap for AI-driven solutions, leveraging cutting-edge technology to address customer needs and market demands.
- Collaborate closely with cross-functional teams to conceptualize, develop, and launch AI-powered features and services that enhance the customer experience and drive business growth.
- Conduct market research and competitive analysis to identify opportunities for AI integration, product differentiation, and market expansion.
- Partner with engineering, data science, and AI research teams to prioritize features, experiments, and enhancements based on customer feedback and strategic objectives.
- Monitor key performance metrics and user feedback to measure the success of AI initiatives, iterate on improvements, and drive continuous innovation.
- Stay abreast of industry trends, emerging technologies, and regulatory developments in AI, providing thought leadership and strategic guidance to the organization.
- Minimum of 5 years of experience in product management (AI-driven projects).
- Experience working on CRM projects (AI for CRMs is ideal).
- Hands-on experience in steering products from initial conception to version 1.0.
- Proven track record of leading cross-functional teams in Agile environments, delivering complex AI projects on time and within budget.
- A strong understanding of technologies used in AI.
- Strong analytical, problem-solving, and decision-making skills, with a data-driven approach to product development and optimization.
- Excellent communication and stakeholder management skills, with the ability to influence and align diverse teams towards common goals.
- Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities effectively.
- Hands-on experience in AI development.
- 100% fully remote work (anywhere in North America)
- Flexible hours
- Competitive compensation package
- Bonus or commission (depending on your role)
- Excellent benefits package
- Generous RRSP (or) 401k matching program
- Unlimited vacation
- Quarterly/Yearly team ‘offsite’ events
At Lightci, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diverse perspectives drive innovation and enrich our work environment. We welcome applicants of all backgrounds, experiences, and identities to join our team. By embracing a culture of inclusivity, we aim to create a space where every individual feels valued, respected, and empowered to contribute their best. Join us in our journey to create a more equitable future for all.
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