Principal Software Engineer

Principal Software Engineer – ServiceTitan We’re looking for someone to lead all technical aspects of an engineering team at ServiceTitan. You must have a strong background in responsive web application development, building distributed systems for scale, and a proven ability to deliver technical leadership and strong process management. Responsibilities Own from end to end the short and long term technical vision of your team. Design, implement and improve critical systems and components powering the ServiceTitan stack; improve the security, availability, reliability, and performance of our products; drive/participate in all major architectural and strategic decisions especially those relating to scale. Build tools to increase efficiency of all our engineers; improve performance, processes, and quality across the whole engineering team. Identify opportunities to extract or develop systems beneficial for multiple teams. Mentor and guide engineers across engineering as a whole. 60% development / 40% working on everything else. Work closely with Recruiting—interview candidates and co‑own activities related to lead generation (e.g. tech talks) and screening tests. Contribute to the roadmap and resource planning. Determine metrics for success and constantly measure them. Communicate effectively with cross‑functional teams, engineers, Product Managers, customers, and partners. Qualifications 20+ years of industry experience, including large scale enterprise web/SaaS applications. 10‑15+ years of experience in senior engineering roles such as designing APIs, abstractions, and tools used by other engineers. Expert‑level knowledge of Microsoft .NET technology stack (C#, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or equivalent). HTML5 and JavaScript; experience with front‑end frameworks such as React and Knockout.js is a plus. Experience taking existing monolithic applications to a domain‑based, service‑driven paradigm. Experience with large‑scale third‑party integrations. Basic Microsoft Windows administration skills including IIS administration. Proficiency with performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights). Proficiency with log / metric collection and analysis tools (e.g. ELK stack, DataDog, Interana). Proficiency with Git, unit testing, debugging, profiling, Visual Studio, JIRA and other tools typically used on the Microsoft technology stack. Experience with continuous integration and continuous delivery methodologies and tools (TeamCity or similar). Administration and building automation for Azure, AWS, or other public cloud technologies. Ability to empathize with users and champion for their experience. Strong communication and technical writing skills. B.S., M.S. or Ph.D. in Computer Science, Physics, Engineering or a related technical field. Benefits and Offer Flextime, recognition, and support for autonomous work; flexible time off with ample learning and development opportunities. Comprehensive onboarding program, leadership training, and events to reward great work. Company‑paid medical, dental, and vision for employees and their dependents; RSP match; employee assistance program. Parental leave and support, up to $20k in adoption reimbursement, on‑demand maternity support, free breast milk shipping, financial planning tools. EEO Statement We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Compensation Expected salary range for this role for candidates residing in Canada is between $221,400 CAD – $332,000 CAD. Actual compensation may vary depending on skills, performance, qualifications, experience, and location. In addition to base salary, the total compensation package includes an annual bonus, equity, and a holistic suite of benefits. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at ServiceTitan by 2x. #J-18808-Ljbffr