Manager, Business Applications

Overview Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you Your Role The primary responsibility as the Manager, Business Applications is to manage a robust, and responsive team while fostering a collaborative relationship with Magnet’s business stakeholders. This role will own the ongoing management of company-wide business applications that create value for our internal teams. It will require strong people leadership with a passion for creating value through streamlined business processes and is dedicated to producing the highest quality results. What You Will Accomplish Lead a group of system developers and administrators to manage, maintain, upgrade, deploy and integrate internal business applications. Drive business solutions and streamline operations as more than a “systems” person, you are empowered and expected to drive real improvements to how the business operates. Clearly set, document, and communicate your team’s priorities, ensuring business stakeholders have a clear picture of the team’s work. Collaborate with stakeholders to manage solutions implementation, testing, training, and support. Act as program manager for complex business systems transformations and acquisition integrations. Respond to escalations and incidents by providing high-quality problem-solving support, advice, and guidance to internal customers while maintaining appropriate process and system governance. Establish governance via change calendars, policy reviews and adherence to development process methodology. Drive world class change management practices to ensure rapid deployment of changes with no disruption to the business. What We Are Looking For We’re looking for someone who checks off most, but not all, of the boxes. It’s more important to us to find a candidate who can display indicators of success through skills they have developed and experience they have been a part of, than to find folks who have “been there, done that”. We want to be a part of your development journey, and we’ll learn as much from you as you learn from us. Post-Secondary degree in Business Administration, Computer Science, or equivalent experience. 5+ years of experience implementing, integrating, supporting, and administering business applications, preferably Salesforce. 2+ years of experience directly managing a technical team. Experience managing ERP (NetSuite), CRM (Salesforce) or other business systems. Demonstrated ability to plan and execute projects cross-functionally including acquisitions, integrations, new module or system implementations, systems selections and maintenance. Strong business analysis and analytical skills, written and verbal communications, attention to details and organizational skills. Experience evaluating and purchasing software solutions and managing vendor relationships. The Most Important Thing We’re looking for candidates that can provide examples of how they demonstrated Magnet CODE in their previous experiences. Care, Ownership, Dedication, Evolution CARE -We care about each other and our mission to make a difference in the world. OWN -We are accountable for our results – while never forgetting to act with integrity, empathy, and respect. DEDICATE -We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE -We are constantly innovating and exploring new ways to work together to make an impact with our work. Compensation & Benefits The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Compensation Range: MIN:$93,800 - MID: $134,000 - MAX: $160,800 Currency: CAD MIN:$112,700 - MID: $161,000 - MAX: $193,200 Currency: USD Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits Equal Opportunity and Accommodations Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact should you require any accommodations. All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. #J-18808-Ljbffr