Observability Engineer
3 weeks ago
Recruitment Manager at Gala Solutions Inc Location: Montreal - 3 days onsite. Consultant shall provide capacity to the Observability Tracing Squad Product Owner. Detailed tasks include, but are not limited to the following: Own the entire relationship with customers, including onboarding, implementation, training, adoption, retention, and satisfaction Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services Develop and maintain customer‑success strategies and best practices, as well as customer‑support content, with help from the creative team Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share learnings Maintain existing customer‑success metrics and data as directed Responsibilities include, but are not limited to the following: Serve as day‑to‑day contact of our customer base, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting both Review the customer journey, determine how it's supported, and use a consultative approach to help clients overcome issues and achieve their goals Facilitate interaction and workflow among project team members, including third‑party service providers, to ensure timely deliverables Collaborate, problem‑solve, and/ or strategize with team members on upcoming client meetings Prepare documentation or visuals of campaign performance for client; analyze trends to identify areas for improvement Work with our fleet leadership team to boost customer referrals and develop case studies Additional responsibilities: Basic understanding of Observability. Basic experience of working under Linux. Helps in technical troubleshooting, help customers in instrumentation of the applications to send telemetry observability tools. Review and recommend architecture diagrams, propose changes to enable seamless integration of data tools. Maintain technical documentation in our teams internal and user‑facing docs. Required skills and qualifications include, but are not limited to the following: Three to five years of experience in customer success Strong skills in verbal and written communications, strategic planning, and project management Analytical and process‑oriented mindset Ability to work effectively across multiple departments in a deadline‑driven environment Active team player, self‑starter, and multitasker who can quickly adjust priorities Preferred skills and qualifications include, but are not limited to the following: Bachelor's degree or equivalent in Computer Science or Communications Knowledge of Jira Prior knowledge of Observability/APM products such as Grafana Labs/AppDynamics/OpenTelemetry Experience in event planning Requirements: Knowledge of Python or Java Nice to have (not must have's): Cloud experience - AWS/Azure (deploying and maintaining apps) Seniority level Mid-Senior level Employment type Contract Job function Information Technology Referrals increase your chances of interviewing at Gala Solutions by 2x #J-18808-Ljbffr
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Observability Engineer
3 weeks ago
Montreal (administrative region), Canada Gala Solutions Full timeRecruitment Manager at Gala Solutions Inc Location: Montreal - 3 days onsite. Consultant shall provide capacity to the Observability Tracing Squad Product Owner. Detailed tasks include, but are not limited to the following: Own the entire relationship with customers, including onboarding, implementation, training, adoption, retention, and satisfaction...
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Manager, Observability
3 weeks ago
Montreal (administrative region), Canada Intact Financial Corporation Full timeOur employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...
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Manager, Observability
2 weeks ago
Montreal (administrative region), Canada Intact Financial Corporation Full timeOur employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...
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GCP Observability Engineer
3 weeks ago
Montreal, Canada Compunnel, Inc. Full timeWe are seeking an experienced and motivated GCP Observability Engineer to join our Observability Fleet. This role focuses on developing and modernizing observability platforms in both private and public cloud environments, primarily Google Cloud Platform (GCP). The engineer will design, implement, and maintain solutions for telemetry (tracing, metrics,...
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GCP Observability Engineer
2 weeks ago
Montreal, Canada Compunnel, Inc. Full timeWe are seeking an experienced and motivated GCP Observability Engineer to join our Observability Fleet. This role focuses on developing and modernizing observability platforms in both private and public cloud environments, primarily Google Cloud Platform (GCP). The engineer will design, implement, and maintain solutions for telemetry (tracing, metrics,...
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GCP Observability Engineer
2 weeks ago
Montreal, Canada Compunnel, Inc. Full timeWe are seeking an experienced and motivated GCP Observability Engineer to join our Observability Fleet. This role focuses on developing and modernizing observability platforms in both private and public cloud environments, primarily Google Cloud Platform (GCP). The engineer will design, implement, and maintain solutions for telemetry (tracing, metrics,...
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Montreal (administrative region), Canada Compunnel, Inc. Full timeA leading technology company in Montreal is seeking a Site Reliability Engineer. This role focuses on ensuring system reliability and performance through automation, observability, and incident response. Candidates should have 7+ years of experience in software development or system administration, excellent communication skills, and a strong commitment to...
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Montreal (administrative region), Canada Compunnel, Inc. Full timeA leading technology company in Montreal is seeking a Site Reliability Engineer. This role focuses on ensuring system reliability and performance through automation, observability, and incident response. Candidates should have 7+ years of experience in software development or system administration, excellent communication skills, and a strong commitment to...
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Montreal (administrative region), Canada Compunnel, Inc. Full timeA leading technology company in Montreal is seeking a Site Reliability Engineer. This role focuses on ensuring system reliability and performance through automation, observability, and incident response. Candidates should have 7+ years of experience in software development or system administration, excellent communication skills, and a strong commitment to...
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Junior Software Developer
3 weeks ago
Montreal (administrative region), Canada Canonical Full timeJunior Software Developer – Observability Join Canonical as a Junior Software Developer on our Observability team. Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. We are looking for a developer with a proven track record in Python and/or Go to help build a cloud‑native...
