Quality Supervisor

3 weeks ago

AB Canada - Full time

JOB DESCRIPTION Primary Responsibilities Develop, implement, and maintain the division Quality System in alignment with ISO 9001, NOV‑Tuboscope Quality Manual, and corporate objectives. Lead, coach, and inspire teams to foster a culture of continuous improvement and quality ownership. Provide training on ISO standards, API requirements, SOPs, and customer specifications. Oversee QAR investigations to ensure timely resolution, systemic improvements, and closure. Serve as liaison with customers, vendors, and external parties on quality matters and system performance. Conduct internal audits and coordinate audit schedules with corporate QA to evaluate compliance and effectiveness. Prepare and present quality system performance metrics, trend analyses, and management review reports. Manage supplier quality performance, including audits, evaluations, and corrective actions. Job Duties Revise and control facility‑level quality documents and ensure updated distribution. Conduct facility process audits and ensure adherence to ISO, API, and customer requirements. Maintain calibration programs for all inspection and test equipment, ensuring records and history are properly documented. Identify and address training and qualification needs; maintain training records for all quality‑related personnel. Schedule and prepare annual Quality System Management Reviews, presenting key metrics and improvement initiatives. Investigate and resolve non‑conformances quickly to maintain customer confidence and product reliability. Education and Qualifications High school diploma or higher; technical or quality‑related degree preferred. Minimum 5 years of experience in a quality role within a manufacturing or industrial environment. Strong knowledge of ISO 9001 Quality Management Systems and quality audit processes. Proficiency in MS Office Suite (Word, Excel, PowerPoint) for documentation, reporting, and analysis. Excellent organizational and communication skills, including the ability to lead meetings and present findings. Knowledge of non‑destructive testing (NDT) methods preferred. NDT certifications a plus. Veterans Welcome At NOV, we proudly support and hire U.S. military veterans. Your leadership and mission‑driven mindset are highly valued here. To learn more about us please visit our website: To learn more about our benefits: #J-18808-Ljbffr

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