Customer Experience Associate
2 days ago
Join to apply for the Customer Experience Associate role at TD Securities . Location: Oakville, Ontario, CanadaHours: 16 per weekLine of Business: Personal & Commercial BankingPay: $22.50 - $28.33 CAD per hour Job Description At TD Canada Trust, we are the frontline of TD Bank, building lasting relationships with our customers through a broad range of service transactions and guidance on banking solutions. As a Customer Experience Associate, you will deliver a delightful customer experience, advise on banking solutions, and support workflow efficiencies. You will be a champion of the customer, ensuring their needs are understood and met with confidence and accuracy. In This Role, You Will Process financial transactions such as deposits, withdrawals, and bill payments in accordance with standard operating procedures, regulations, and TD’s Code of Conduct and Ethics. Understand and determine customer needs to recommend solutions specific to those needs, exercising discretion with confidential matters. Respond to and resolve customer concerns using standard procedures, escalating non‑standard activities when necessary. Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely, accurate manner. Connect personally with customers to advise them clearly on banking solutions and processes. Help build a positive, diverse and equitable work environment by promoting team effectiveness and participating in personal performance development. Assist the team by respecting coworkers, staying dedicated, and keeping everyone up‑to‑date on the status of routine activities. Deliver quality customer experiences and recommend operational improvements where opportunities exist for operational excellence. Job Requirements High School diploma and/or 1+ years of relevant experience. Undergraduate degree or equivalent is an asset. Strong administrative, organizational, planning and time‑management skills to work in a fast‑paced environment. Hands‑on knowledge of MS Office (Word, Excel, Outlook) and the internet. Go‑getter who can exercise initiative, be accurate and detail‑oriented while handling multiple tasks and changing priorities. Dynamic communicator with established customer experience skills, capable of connecting verbally and in writing with a variety of individuals in a calm, courteous, and effective manner. Who We Are TD is one of the world’s leading global financial institutions and the fifth largest bank in North America by branches and stores. Every day we deliver legendary customer experiences to over 27 million households and businesses across Canada, the United States and the world. Our vision is to Be the Better Bank and our purpose is to enrich the lives of our customers, communities and colleagues. Benefits & Total Rewards Our Total Rewards package includes a base salary, variable compensation, health and wellbeing benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development opportunities, and reward and recognition programs. Learn more about our benefits. Additional Information We are deeply committed to customer experience and offer regular development conversations, training programs, mentorship, and competitive benefits to help colleagues thrive at work and at home. This opportunity is subject to provincial employment regulations; please be aware that each province or territory in Canada may have its own requirements. We look forward to hearing from you #J-18808-Ljbffr
-
Customer Experience Associate
2 days ago
Oakville, Canada TD Securities Full timeJoin to apply for the Customer Experience Associate role at TD Securities. Location: Oakville, Ontario, CanadaHours: 16 per weekLine of Business: Personal & Commercial BankingPay: $22.50 - $28.33 CAD per hour Job Description At TD Canada Trust, we are the frontline of TD Bank, building lasting relationships with our customers through a broad range of service...
-
Customer Experience Associate
2 days ago
Oakville, Canada TD Full timeCustomer Experience Associate Join TD Canada Trust as a Customer Experience Associate and contribute to delivering a legendary customer experience. Job Details Work Location: Oakville, Ontario, Canada Hours: 16 hours per week Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable...
-
Customer Experience Associate
2 days ago
Oakville, Canada TD Full timeCustomer Experience Associate Join TD Canada Trust as a Customer Experience Associate and contribute to delivering a legendary customer experience. Job Details Work Location: Oakville, Ontario, Canada Hours: 16 hours per week Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable...
-
Customer Experience Associate
1 week ago
Oakville, Canada TD Full timeRemuneration: $22.50 - $28.33 CAD Location: Oakville, Ontario, Canada Schedule: 15 Industry: Banking Seniority Level: Entry level Employment Type: Full-time Job Function: Other Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of...
-
Customer Experience Associate
1 week ago
Oakville, Canada TD Full timeRemuneration: $22.50 - $28.33 CAD Location: Oakville, Ontario, Canada Schedule: 15 Industry: Banking Seniority Level: Entry level Employment Type: Full-time Job Function: Other Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of...
-
Customer Experience Associate
1 week ago
Oakville, Canada TD Full timeRemuneration: $22.50 - $28.33 CAD Location: Oakville, Ontario, Canada Schedule: 15 Industry: Banking Seniority Level: Entry level Employment Type: Full-time Job Function: Other Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of...
-
Customer Experience Associate
2 hours ago
Oakville, Canada TD Securities Full timeWork Location: Oakville, Ontario, Canada Hours: 16 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...
-
Associate Customer Experience Specialist
2 weeks ago
Oakville, Canada USG Corporation Full timeCGC Inc. is a leading marketer, manufacturer and distributor of gypsum wallboard products, interior finishing material and suspended acoustical ceilings. With locations around the world, CGC and USG have the resources, plants, products, and people to build walls, ceilings, and careers._ **CGC Inc. is currently recruiting an Associate Customer Experience...
-
Customer Experience Associate
2 weeks ago
Oakville, Canada Scotiabank Full time**Requisition ID**: 158926 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...
-
Customer Experience Associate
2 weeks ago
Oakville, Canada Scotiabank Full timeRequisition ID: 181213 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals....
