SailPoint File Access Manager

Talent Acquisition Manager at Themesoft Inc. Location – Toronto, Canada Start Date – Immediately Job Description / Responsibilities Design, engineer, deploy, and support our SailPoint File Access Manager (FAM) software that is part of our Provisioning & Identity Management product suite. Work with our business partners, integration consultants, and internal teams to drive the integration and onboarding of systems and applications on our SailPoint FAM platform. Work with our Governance, Risk, HR, and Enterprise Technology partners to develop our FAM Provisioning & Identity Management strategy and technology roadmaps. Understand business, application, and security requirements for FAM Provisioning & Identity Management services and translate these into technical specifications. Produce enterprise-level architecture and engineering designs to meet these requirements. Be our Subject Matter Expert on SailPoint FAM and provide technical consultation to application owners on best practices and standardization when integrating with the SailPoint platform. Ensure successful execution of our engineering projects and solutions in collaboration with operations, information security, architecture, and project managers. Serve as the third and last line of escalation point for FAM IAM services and supporting utilities. Provide application support, in-depth investigation and troubleshooting for issues that cannot be resolved by tier one and two support. Work with vendors to resolve application, software and hardware issues in a timely manner. Create and maintain system documentation for FAM SailPoint and affiliated technologies, including installation, configuration, and appropriate troubleshooting steps. Create support documents and provide training to support and operations team as required. Oversee the work performed by external consultants, review design and code and retain the knowledge. Research and put forward new recommendations to create, automate and improve processes. Technical & Professional Qualifications Hands‑on experience in the implementation, administration, configuration and support of SailPoint File Access Manager and supporting technologies. Experience in integrating SailPoint FAM in a large corporate environment. Strong understanding of user life cycle, rules, lifecycle events and provisioning workflows to enable the engineering and onboarding of systems and applications on the SailPoint FAM software. Engineering and integration experience with the following technologies: Java, BeanShell, JSP/Servlets, PERL, Unix Shell scripts, Batch, Powershell, VB Script, SQL, PL/SQL, Python, etc. in a DevOps environment. Multiple operating systems, such as UNIX, Windows, Linux, AIX, etc. Single Sign On, MFA, SCIM, and Federation. Directory integration including Active Directory, LDAP, Virtual Directories. Automation and/or scripting skills. Working knowledge of virtualization (e.g., VMware, HyperV) and LAN/WAN/Firewall/VPN network technologies, monitoring, and support best practices. Good understanding of current regulatory environment and related implications to identity management, security and audit compliance. Education & Experience 5+ years of experience in implementation, administration, configuration and support of SailPoint FAM software. 10+ years of technical experience working with multiple third‑party IAM solutions in a fast‑paced complex global environment with a demonstrable record of engineering, developing, deploying and maintaining business‑critical systems. Strong coordination and interpersonal skills as this role requires significant interaction with different teams across the organization. Strong oral and written communication skills and ability to simplify and explain technical issues into understandable business language. Strong academic background (e.g., computer science, engineering). Seniority level Mid‑Senior level Employment type Contract Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr