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Clerical Support Associate
1 month ago
Clerical Support Associate - Hemodialysis Church Join to apply for the Clerical Support Associate - Hemodialysis Church role at Humber River Health with a temporary part‑time contract until August 2026. Hours: Days, evenings, weekends. Location: Humber River Health, Church Site. Employment Status: Temporary Part‑time Duration of Contract: August 2026 Hours of Work: Days, evenings, weekends Location: Humber River Health, Church Site Labour Group: Teamsters Clerical Reporting Relationship: Manager, Haemodialysis, Nephrology Program Hourly Rate: $29.97 - $31.02 Position Responsibilities First line of contact with patients and their families. Provide administrative, clerical and customer service support including reception/customer service, answering telephones, organizing tests, procedures and lab work. Regular communication with Dietary department, input to and monitor Thoughtwire. Register patients for their appointments and apply armbands within a 30‑minute window, re‑book missed wheel‑trans rides, assist drivers to locate patients. Book appointments in community‑wide scheduling, make changes to patient schedule, collect statistics and data as required, including ORRS data collection and submission. Responsible for unit staffing tasks as per guidelines in consultation with the Manager or designate. Other clerical support as requested by the Resource nurse/Manager. Qualifications High school graduate or equivalent. Completion of a community college Office Administration Diploma (preferably medical) or equivalent required. Minimum of one year full‑time recent clerical experience required, preferably in an outpatient health care setting. Knowledge of medical terminology required; MEDITECH computer experience an asset. Demonstrated excellent computer skills required, including Microsoft Word, Excel, PowerPoint and Outlook. Good organisational and problem‑solving skills required, including an ability to prioritise a varied and busy workload, cope with tight deadlines and emergency situations. Experience in community‑wide scheduling strongly preferred. Good keyboarding skills with a minimum typing speed of 40 wpm. Excellent interpersonal and communication skills (verbal and written). Very good spelling, proofreading skills and minute‑taking as well as math skills. Recent hospital clerical experience, especially in nephrology, strongly preferred. Recent registration experience in nephrology strongly preferred. Demonstrated strong customer service skills. Excellent attendance and discipline‑free record required. An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Why Choose Humber River Health? Humber River Health values equitable, inclusive, community‑driven care. Our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be part of Greater Toronto’s Top Employers and support employees with evidence‑based leadership and a culture that consistently demonstrates compassion, professionalism and respect. We welcome applications from individuals of all equity‑deserving groups—including Indigenous peoples, racialised communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognise that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care. Equal Opportunity Employer Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground. Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially. #J-18808-Ljbffr
