Level 2 UCaaS

A leading financial services company in Quebec is seeking a Level 2 Help Desk Agent to provide technical support for Google CCaaS and Microsoft Teams environments. This role involves analyzing and resolving escalated incidents and collaborating closely with specialized teams to ensure efficient incident resolution. The ideal candidate has experience in a...

A leading financial services company in Quebec is seeking a Level 2 Help Desk Agent to provide technical support for Google CCaaS and Microsoft Teams environments. This role involves analyzing and resolving escalated incidents and collaborating closely with specialized teams to ensure efficient incident resolution. The ideal candidate has experience in a...

A leading financial services company in Quebec is seeking a Level 2 Help Desk Agent to provide technical support for Google CCaaS and Microsoft Teams environments. This role involves analyzing and resolving escalated incidents and collaborating closely with specialized teams to ensure efficient incident resolution. The ideal candidate has experience in a...

A leading organization in technology is seeking a Level 2 Help Desk Agent in Laval, Canada. The role involves providing technical support for Google CCaaS and Microsoft Teams, analyzing escalated incidents, and collaborating with technical teams. Ideal candidates will have 1-3 years of help desk experience and be bilingual in French and English. This...

A leading organization in technology is seeking a Level 2 Help Desk Agent in Laval, Canada. The role involves providing technical support for Google CCaaS and Microsoft Teams, analyzing escalated incidents, and collaborating with technical teams. Ideal candidates will have 1-3 years of help desk experience and be bilingual in French and English. This...

About the role The Level 2 Help Desk Agent plays a key role in providing technical support for Google CCaaS and Microsoft Teams (UCaaS) environments. The agent acts as an escalation point for more complex requests and incidents forwarded by Level 1 colleagues, while working closely with telephony experts and technical teams (Cloud, Network, Security). This...

About the role The Level 2 Help Desk Agent plays a key role in providing technical support for Google CCaaS and Microsoft Teams (UCaaS) environments. The agent acts as an escalation point for more complex requests and incidents forwarded by Level 1 colleagues, while working closely with telephony experts and technical teams (Cloud, Network, Security). This...

About the role The Level 2 Help Desk Agent plays a key role in providing technical support for Google CCaaS and Microsoft Teams (UCaaS) environments. The agent acts as an escalation point for more complex requests and incidents forwarded by Level 1 colleagues, while working closely with telephony experts and technical teams (Cloud, Network, Security). This...

*Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.**Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

*Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.**Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...