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HR Specialist
1 hour ago
Entity About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB) Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world. We support major companies and financial institutions in their development and the financing of their projects. As pioneers in responsible finance, social and environmental commitments are at the heart of our activities. Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy. We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations. Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered. By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations. All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences. Ready to take part in our mission? Reference Update date 28/01/2026 Business type Types of Jobs - Human Resources Job title HR Specialist Contract type Permanent Contract Job summary The HR Specialist is responsible for supporting the HR function through Benefits administration, recruitment support, employee onboarding and backing up payroll. Working closely with two HR Business partners and a Payroll specialist, this role ensures the smooth execution of the operational processes that sustain the employee lifecycle. Key Responsibilities Benefits Administration Enrollment & Employee Support: Administer new hire benefits elections and qualifying life event changes; serve as primary point of contact for all employee benefits questions, issues, and troubleshooting. Disability Management: Manage short-term disability (STD) and long-term disability (LTD) claims; coordinate with employees, managers, and carriers throughout the leave process; ensure compliance with leave policies. Vendor & Carrier Management: Coordinate with insurance carriers, brokers, and TPAs; manage vendor relationships and service level issues; support annual renewals and plan changes. Invoice & Billing Management: Process and reconcile monthly benefits invoices; verify billing accuracy against employee census data; coordinate payment with finance/accounting; resolve billing discrepancies with vendors. Benefits Data & Documentation: Maintain accurate benefits records in HRIS; create employee communications and resources; track participation rates and benefits metrics. Onboarding & Offboarding: Present benefits orientation to new hires; process benefit terminations for departing employees; coordinate final deductions and retirement plan distributions. Recruitment Support Hiring Manager Support: Collaborate with the recruiter to guide hiring managers and stakeholders through the recruitment process; provide timelines, information on required steps, and key milestones. Job Posting and Sourcing: Partner with recruiter to post approved positions on internal and external sites; screen resumes; identify qualified candidates. Interview Coordination: Work with recruiter, hiring managers, and HRBPs to schedule interviews; conduct initial interviews and gather feedback. Approval and Follow-up: Prepare recruitment files for approval; submit for final sign-off and maintain timely communication with candidates and stakeholders. Optimization: Maintain up-to-date trackers; promote referral program; support evaluation of job market tools. Employee Onboarding Pre-Start Preparation: Coordinate with IT, PCS, and relevant departments to ensure equipment, system access, workspace, and pass are ready before first day. Document Collection: Ensure all required employment forms and compliance documents are received, verified, and processed before first day. Orientation Sessions: Schedule and facilitate orientation sessions covering company policies, culture, benefits, and key tools. Manager and Team Coordination: Work with hiring managers to plan new hire's first week and integration into the team. Supplementary Information Serve as backup for payroll processing during absences or peak periods. Process payroll changes including new hires, terminations, and compensation adjustments. Assist with payroll reconciliation and resolve employee payroll inquiries. Support in various projects such as compensation and benefits-related project, annual review cycles or policy updates. Key Internal contacts Head of Human Resources HR Business Partner Team Budget Sourcing Management Team Hiring Managers (across business lines) Division Heads Employees Paris HR Team Key External contacts None listed. Geographical area America, Canada City MONTREAL hybrid Education Bachelor Degree / BSc Degree or equivalent. Bachelor’s degree in Human Resources, Business administration or related field. Level of minimal experience 3-5 years Experience Experience with benefits administration (enrolments, changes, vendor relations, employee support). Exposure to payroll processes and employee onboarding. Required skills High attention to detail and accuracy. Autonomy and initiative. Strong organizational and administrative skills; ability to manage multiple priorities. Excellent communication and customer service mindset. Discretion and confidentiality in handling sensitive HR information. Problem‑solving mindset and ability to follow processes with consistency and reliability. Team‑orientated, collaborative approach. Technical skills required Comfort with HRIS Systems, data entry and maintaining employee records. Knowledge of Canadian HR practices; familiarity with Quebec labor standards an asset. Proficiency in MS Office, especially Excel. Experience working with payroll and benefits platforms. #J-18808-Ljbffr
