Lead, Person-Centered Care

3 weeks ago


Toronto, Canada Lung Health Foundation Full time

Position: Lead, Person-Centered Care & Programs (Contract) Department: Programs & Public Affairs Reports to: Director, Person-Centered Care and Programs Location: Hybrid (two days in the office per week). The Lung Health Foundation is based in Toronto and operates in a hybrid model, in which staff are required to work at the office a minimum of two days each week with occasional travel within Ontario and across Canada as required. Salary range: $65,000 - $75,000 Notes: This is a temporary, 16-month (approx.) parental‑leave replacement contract position, pending the return of the incumbent. This role does not include employee benefits; however, the selected candidate may choose between receiving 6% vacation pay or 15 days of paid vacation. Vacancy: This role will fill a parental‑leave vacancy. About the Lung Health Foundation Imagine a future where people living with lung cancer have a fighting chance. Where no one loses a loved one to asthma. Where people with chronic obstructive pulmonary disease (COPD) live life to the fullest. Where older adults maintain their independence. And where future generations are spared the debilitating effects of lung disease. At the Lung Health Foundation (LHF), we’re committed to making that future a reality Starting now. Our Mission We work to improve the lung health of Canadians through: Groundbreaking research Policy and practice change Urgently needed programs and support Public education on critical lung health issues At the core of our mission? Helping those impacted by lung disease. POSITION OVERVIEW The Lead, Person-Centered Care & Programs will be responsible for supporting Lung Health Foundation’s key projects and programs for Canadians with lived experiences, working collaboratively across the Programs Department and organization. This role contributes to the execution of program services and support for Canadians with lived experiences, using evidence-based approaches. The lead will actively collaborate and support the shared deliverables within the Programs Department, engaging with multiple stakeholders within and external to the organization. Under the guidance of the Director, the Lead will help support engagement, implementation, evaluation and dissemination of program services to improve future offerings. Core to the Lead’s success will be the ability to establish and foster relationships with diverse partner groups with an emphasis on people living with lung disease. By building strong partnerships and driving innovation, the Lead will help shape the future of respiratory care across Ontario and Canada. The ideal candidate brings a strong background in respiratory health, a commitment to health equity, and a passion for improving the lives of patients and communities. Key areas of focus include Engaging and directly supporting community partners, including people with lived experiences, caregivers and advocates. Assisting in stakeholder engagement to support programmatic evolution, including policymakers, clinicians and people with lived experiences. Supporting the design, implementation and dissemination of strategic initiatives and program services, in alignment with evidence-informed approaches. Assisting in quality improvement efforts to improve current and emerging client care and service delivery. The Lead will collaborate with teams across LHF to align project efforts with the needs of community partners, organizational goals and contribute to emerging initiatives and priorities as they evolve. RESPONSIBILITIES Program and Network support The Lead will support the design and implementation of strategic initiatives, primarily focused on advancing the services and support for the Loop Network ( and community partners. Key responsibilities include: Building relationships with community members by fostering a welcoming, supportive online environment for individuals affected by lung disease, their families and caregivers. Facilitating virtual support groups, discussion forums, and peer-to-peer engagement, encouraging active participation. Cultivating relationships with community organizations and individuals with the objective of building mutually beneficial partnerships. Coordinating activities which include set-up, administration, tracking and monitoring of participant registration and attendance, program schedules, and evaluation instruments. Representing the department at meetings and community events. Project and Evaluation Support Assisting individuals affected by lung disease to inform the development and improvement of community-focused initiatives. Collaborating with the LHF team to devise evidence-informed approaches to design programs/ services and to collect data for ongoing program services and to support organizational initiatives, e.g., online surveys, interviews, group meetings. Collaborating with cross functional teams to manage social media and website updates to promote and disseminate resources to the larger community. Supporting the evaluation process of programs and services. Diversity, Equity, and Inclusion (DEI) Skills At LHF, we are committed to equity and inclusion in everything we do. The Manager will integrate these values into project support and stakeholder engagement. Key expectations include: Applying a health equity lens to project development and analysis Supporting the creation of inclusive materials and programs Raising equity considerations in program planning and evaluation Fostering inclusive collaboration within cross-functional teams Familiarity with anti-oppression frameworks, intersectionality, or the social determinants on health is an asset. Lead Champion Support and contribute to additional programs or initiatives based on current and emerging priorities and needs; Help grow and maintain LHF’s network of community partners and people with lived experiences (e.g., living with lung conditions, nicotine experience, caregivers) Support cross-functional duties aligned with organizational goals Assist in external communications and advocacy efforts, including media engagement in collaboration with the Marketing and Communications team QUALIFICATIONS University Degree or graduate degree in public health, health sciences, life sciences, or a related field; graduate-level training is considered an asset. Experience working in respiratory health, primary care, or health systems considered a strong asset. Minimum three (3) years of experience in: Supporting people with lived experience (i.e. patients, caregivers, public) Health promotion, program implementation, chronic disease management Stakeholder engagement and co-design in programs and services Strong understanding of evidence-based practice, quality standards, and patient-centered care. Demonstrated experience with project coordination, community development, outreach and partner relations. Fluency in French is considered an asset. TRAITS AND SKILLS Kind, collaborative, and supportive Diligent, organized, and solution-orientated Coachable, committed to continuous learning and improvement Very organized with strong time management skills Clear, consistent, and effective oral and written communicator Comfortable with ambiguity and change, with an ability to be flexible Driven by principles of equity, inclusion and respect OUR VALUES We are looking for individuals who: Lead with courage and passion Embrace collaboration and teamwork Are adaptable and forward-thinking Demonstrate integrity and accountability Are committed to the communities we serve WHY THE LUNG HEALTH FOUNDATION? A collaborative, creative, and supportive team Flexible, hybrid work arrangements Opportunities for personal and professional growth The Lung Health Foundation is committed to providing a barrier-free work environment in concord with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, we will make accommodations available to applicants with disabilities upon request during the recruitment process. The Lung Health Foundation is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, family or parental status, or any other status protected by the laws or regulations in the province where we operate. At the Lung Health Foundation, we value the insights and innovation that diverse and inclusive teams bring to work. #J-18808-Ljbffr



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