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    A leading community healthcare organization in Ottawa seeks a Community Hospice Care Coordinator. This role involves managing a caseload of clients and caregivers, conducting home visits, and coordinating the Day Hospice Program. Candidates must have a Bachelor of Science in Nursing or equivalent, along with registration from the College of Nurses Ontario....

Community Hospice Care Coordinator, Bilingual/Coordonnateur(trice) de soins palliatifs communau[...]

3 days ago


Ottawa, Canada Hospice Care Ottawa Full time

Position Overview As a member of an interdisciplinary team, the Community Hospice Care Coordinator coordinates and administers the day‑to‑day functioning of community hospice care services and programs. Working collaboratively with other Care Coordinators, this position manages a case‑load of clients and caregivers and a team of volunteers to coordinate the administration of the In‑Home Support (Volunteer visits), Day Hospice and Caregiver Support programs. Community outreach and partnership building will be an integral part of this position. The schedule for this position will be Monday, Tuesday and Wednesday from 08:00 AM to 04:30 PM. This is an eight and a half (8.5) hour workday less an unpaid 30‑minute meal break daily. You also have two paid 15‑minute breaks to take at your discretion based on your workload. The payable hours of service will be eight (8) hours per shift. This position is being posted to fill a current vacancy. This position is eligible for group benefits and paid personal/sick leave.Key Responsibilities exportria> Manages a case load of clients and caregivers, maintaining client records and care plans. Manages and provides support to a team of volunteers. Makes home visits to assess appropriate clients and caregivers and refer to the Hospice Programs. Advocates on behalf of the patient, with their permission, by making appropriate phone calls to the attending physician, Ontario Health at Home Care Coordinator, andPrefered community resources. Liaises with volunteers regularly to support their work with clients and caregivers, and organizes quarterly volunteer meetings. Triage and process new hospice referrals in alignment with hospice eligibility criteria. Adheres to the quality standards of Hospice Care Ottawa and Hospice Palliative Care Ontario. Provide coverage for team members at all sites. Provides backup coverage on occasional weekends for leave of absences on a rotation basis. Supports Community Outreach and partnership building by attending to fairs, presenting on our programs/services and liaising with community partners. In-Home Hospice/Caregiver Support Program Provides intake to clients and caregivers calling from the community. Determines best suitability and assigns volunteers to clients/families for In‑Home Support visits. Act as patient advocate where needed and desired by the patient and family. Participates in patient conferences with other agencies and team members. Checks in with clients and caregivers on a regular basis, ensuring that their needs are being sufficiently met and in a way that is acceptable to them. Check in with volunteers on a regular basis to ensure they are well supported, and engaged. Day Hospice Program This position will run the Day Hospice Program at Maison de l’Est. Assesses the needs of individual guests (clients) and performs client check‑ins and follow up as necessary. Coordinates the activities of the Day Hospice including scheduling of volunteers. Oversees and coordinates any complementary therapies e.g. music, art, massage, Reiki. Facilitates and ensures the smooth running of the Day Hospice. Arranges transportation via volunteer driver for those who require a drive. Qualifications Educationबल Licenses and Certificates Bachelor of Science Nursing (BდებN) or equivalent. (Registered Practical Nursing designation may be considered with experience) Current Registration with the College of Nurses Ontario. Current CPR. LEAP Certification (Learning Essential Approaches to Palliative Care), or willingness to obtain within the first year of employment. Certification in Hospice Palliative Care Nursing Canada is an asset. Demonstrate a commitment to ongoing education and professional growth to maintain current knowledge in the changing face of both hospice palliative care and bereavement. Experience At least 3‑year experience in hospice palliative care and/or background in community palliative care nursing. Demonstrated experience in client assessment and patient advocacy. Experience with volunteer coordination, training and support an asset. Knowledge Understanding and demonstration of Ethics as they relate to Palliative Care. Strong knowledge of community resources. Understanding of the Francophone culture. Skills and Abilities Demonstrates a person‑focused approach to service delivery. Demonstrates compassion, empathy, integrity, respect, courtesy and a caring attitude in all interactions. Bilingualism in both official languages is required. Superior communication skills – oral and written – French and English. Exceptional listening skills. Strong computer skills in Microsoft and experience in InfoAnywhere or similar medical software. Demonstrated ability to work as part of a work collaborative, interdisciplinary environment. Possess excellent organizational and time management skills and the demonstrated ability to handle multiple tasks and priorities. Other Must possess a valid Driver’s License and access to a vehicle for the purposes of business travel. Must be able to work flexible working hours. Working Conditions Reporting Relationship: Reports to the Director, Francophone Services, & the Community Hospice Care Coordinator – Team Lead. Position Status: Permanent, Part‑time. Он Posde Schedule: 24 hours weekly, 3 days worked, 8.5 hours daily with 30 min unpaid lunch. Compensation: Salaried. Eligible for Group Benefits (Health/Dental,,需要 Life Insurance & Disability) after 90 days. Eligible for paid personal/sick leave. Location of Work: Hospice Care Ottawa locations: Ottawa, Kanata and Vanier. Travel: Required. Must be able to travel within Ottawa‑area. Language of Work: Bilingualism in both official languages required. Vulnerable Sector Check: Required. Disclaimer The above statements are intended to describe the general nature and level of work being performed in this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this role. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Hospice Care Ottawa does not utilize any artificial intelligence systems (AI) to screen, assess, or select applicants for this position. Employment Equity Hospice Care Ottawa is an equal opportunity employer welcoming application from individuals with diverse backgrounds. Accommodation is available during all aspects of the recruitment process. If you require accommodation, please make your request known when contacted. Description du poste À titre de membre de l’équipe interdisciplinaire, le ou la coord Shadow pivotal coordinate la coordination et la gestion quotidienne des services et programmes de soins palliatifs communautaires. La sensibilisation communautaire et l'établissement de partenariats sont des aspects clés de ce rôle. Nous travaillons actuellement à la relance de nos programmes communautaires francophones, interrompus en raison de la pandémie. L'horaire pour ce poste sera le lundi, mardi et mercredi de 08h00 à 16h30. Il s'agit d'une journée de travail de huit heures et demie (8,5) moins une pause repas non rémunérée de 30 minutes par jour. Vous disposez également de deux pauses rémunérées de 15 minutes à prendre à votre discrétion en fonction de votre charge de travail. Les heures de service payables seront de huit (8) heures par quart de travail. Ce poste est affiché pour combler un poste actuellement vacant. Ce poste est admissible aux avantages sociaux collectifs et aux congés personnels/maladie payés. Responsabilités principales Effectuer des visites à domicile pour évaluer les besoins des clients et de leurs proches, et les orienter vers les services de soins palliatifs appropriés. Assurer la défense des intérêts du client, avec son consentement, en communiquant avec les médecins traitants ouSes coordonnateurs de soins de Santé à domicile Ontario. Gérer une charge de clients开奖现场 et des dossiers et les dossiers de soins. Encadrer et soutenir une équipe de bénévoles. Maintèanamhun contact régulier avec les bénévoles et organiser des rencontres trimestrielles. Trier et traiter les nouvelles références en soins palliatifs conformément aux critères d'éligibilité des soins palliatifs. Se conformer aux normes de qualité de la Maison de soins palliatifs d’Ottawa (MSPO) et de Hospice Palliative Care Ontario. Assurer la couverture des membres de l’équipe aux autres sites, au besoin. Participer à la rotation pour la couverture des absences. Programmes de soutien à domicile et programme de soutien à la famille Accueillir et orienter les appels des clients et de leurs proches de la communauté. Évaluer les aptitudes des bénévoles et les jumeler aux clients pour les visites de soutien à domicile. Agir en tant que défenseur(e) du client lorsque souhaité. Participer à des réunions interdisciplinaires concernant les clients. Effectuer des suivis réguliers auprès des clients et leurs proches aidants pour s’assurer परिचि leurs besoins sont comblés de façon adéquate et respectueuse. Vérifiez régulièrement auprès des bénévoles pour vous assurer qu'ils sont bien soutenus et engagés. Programme de soins palliatifs de jour Ce poste consiste à gérer le programme de soins palliatifs de jour à la Maison de l’Est. Évaluer les besoins des invités et effectuer le suivi. Coord Paperback les activités du programme, y compris l’horaire des bénévoles. Superviser et coordonner les thérapies complémentaires (musique,UBLISHED, arts, massages, Reiki). Assurer le bon fonctionnement du programme de soins palliatifs de jour. Organiser le transport via un chauffeur bénévole pour ceux qui ont besoin d’un lecteur baf. Qualifications requises Formation, inscription et certificats Baccalauréat en sciences infirmières ou équivalent. Membre en règle à l’Ordre des infirmières et infirmiers de l’Ontario à titre d’infirm proclamation. Certificat de RCR à jour. Certification LEAP (Learning Essential Approches to Palliative Care) ou volonté de l’obtenir dans la première année d’emploi. Certification de l’Association canadienne des soins infirmiers palliatifs (atout). Formation en planification préalable des soins (Canada). Engagement envers la formation continue et le perfectionnement professionnel. Expérience Minimum de trois (3) ans d’expérience en soins palliatifs, incluant lesीनिश्च infirmiers palliatifs en milieu communautaire. Expérience dans l’évaluation clinique des clients et la défense des intérêts des clients. Expérience dans la coordination, la formation et le soutien aux bénévoles Connaissances Compréhension approfondie de l’éthique des soins palliatifs. Connaissance des ressources communautaires pertinentes. Bonne compréhension de la culture francophone. Compétences Approche centrée sur la personne. Compassion, empathie, intégrité, respect et bienveillance de courtoisie dans toutes les interactions. B'intérieurdénomination obligatoire (français et anglais). Excellente compétences en communication orale et écrite dans les deux langues officielles. Excellente capacité d'écoute. Solides compétences gemaakte (Microsoft Office, InfoAnywhere ou un logiciel de dossier médical électronique équivalent). Capacité démontrée à travailler en équipe interdisciplinaire. Excellentes aptitudes en organisation, en gestion du temps et en gestion des priorités multiples. Autres exigences Permis de conduire valide et accès à un véhicule. Capacité à travailler selon un horaire flexible. Conditions de travail Supervision : Relevant du directeur(trice) des services francophones et du chef(fe) d’équipe des soins palliatifs communautaires. Statut : Poste permanent à temps partiel. Horaire : 24 heures par semaine, 3 jours travaillés, 8,5 heures par jour avec 30 minutes de déjeuner non rémunéré Rémunération : Poste salarié. Admissible aux avantages sociaux collectifs (santé, dentaire, assurance-vie et invalidité) après 90 jours. Congés personnels/maladie payés. Lieu de travail : Sites de la Maison de soins palliatifs d’Ottawa : Vanier, Ottawa et Kanata. Télétravail : Flexibilité requise pour le télétravail au besoin. Déplacements requis : région d’Ottawa. Langue de travail : Le bilinguisme dans les deux langues officielles est exigé. Vérification du secteur vulnérable : Exigé. Avis de non-responsabilité Les énoncés ci‑dessus ont pour but de décrire la nature générale et le niveau du travail effectué dans le cadre de cet emploi. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises pour le poste. Tous les membres du personnel peuvent être amenés à effectuer des tâches en dehors de leurs responsabilités normales de temps à autre, en fonction des besoins. Hospice Care Ottawa n’utilise aucun système d’intelligence artificielle (IA) pour sélectionner,улық ou évaluer les candidats pour ce poste. Équité en emploi La Maison de soins palliatifs d’Ottawa souscrit au principe d’équité en matière d’emploi et encourage les candidatures de personnes issues de divers horizons. Des mesures d’adaptation sont offertes pour toutes les étapes du processus de recrutement. Veuillez nous en informer lors de notre prise de contact. #J-18808-Ljbffr