Multi-Province Payroll

POSITION DESCRIPTION

ROLE: Payroll & Benefits Specialist (Salt & Tracxtion)
TEAM: People & Culture
LOCATION: Canada

COMPANY OVERVIEW

Tracxtion is a next-generation hybrid agency network built for the evolving landscape of customer experience and brand engagement, helping brands navigate a world where traditional media and marketing boundaries have blurred. By blending strategy, creativity, media, digital, and AI-enabled execution, Tracxtion drives measurable results through a commitment to hybrid collaboration that seamlessly integrates human talent with cutting-edge tools and partnerships. From AI-powered advertising and content creation to media planning, experiential events, and in-store retail solutions, Tracxtion partners with leading brands to deliver impactful, innovative, and scalable omnichannel experiences that resonate in the modern marketplace.

ROLE OVERVIEW

As a Payroll & Benefits Specialist , you’ll play a critical role in ensuring our employees across Canada and the United States experience seamless, accurate, and well-communicated payroll and benefits programs.

Sitting within the People & Culture team, this role is focused on operational excellence and employee support. You’ll administer payroll, benefits, compensation changes, and leave programs with precision, care, and confidentiality — partnering closely with Finance and external vendors to ensure established programs are executed smoothly and compliantly. This role owns payroll and benefits data input accuracy, while payroll processing, approval, and reconciliation remain with Finance in accordance with segregation of duties.

This role is ideal for someone who thrives on details, enjoys supporting employees, and takes pride in keeping complex processes running flawlessly behind the scenes.

CORE RESPONSIBILITIES

Payroll Administration (Canada & USA)

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• Support payroll data input and validation using ADP and Gusto, in close partnership with Finance.
  
• Prepare and validate payroll inputs, including new hires, compensation changes, leaves, terminations, and bonuses.
  
• Ensure payroll inputs are accurate, complete, and delivered on time for Finance processing each cycle.
  
• Respond to employee payroll inquiries with professionalism, discretion, and empathy.
  
• Maintain payroll records, approvals, and documentation to support compliance and audits.
  

Compensation Administration

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• Administer approved compensation changes related to salary reviews, promotions, job or level changes, and market adjustments.
  
• Ensure all compensation updates are accurately documented, approved, and communicated to employees.
  
• Support compensation cycles by preparing materials, tracking approvals, and coordinating communications with People and Finance partners.
  

Benefits & Perks Administration (Canada & USA)

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• Administer benefits and perks programs, including GroupSource, MyHSA, Medcan and Gusto Benefits (Cigna, Principal)
  
• Coordinate employee enrollments, changes, and terminations in benefits programs.
  
• Ensure benefits premium deductions, eligibility changes, and taxable benefit forecasts coordinating closely with People and Finance.
  
• Update employee-facing benefits materials, including presentations, decks, and one-page summaries.
  
• Deliver benefits onboarding and education for employees in Canada and the U.S.
  
• Administer wellness initiatives, perks, and value-added programs.
  
• Coordinate RRSP registrations through the Group RRSP provider.
  
• Coordinate 401K support through guidelines
  

Leaves, Time Off & Accommodations

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• Administer leave-related processes, including parental leave, sick leave, statutory leaves, and time-off programs.
  
• Coordinate parental leave elements such as baby gift car