Account Manager, Flex Business

Join to apply for the Account Manager, Flex Business role at National Bank of Canada 3 days ago – Be among the first 25 applicants. Pursuing a career as an Account Manager, Business Flex means joining a dynamic team of experts, taking charge of entrepreneur clients and handling referrals from partners. You will grow your client portfolio while efficiently serving SME clients seeking remote advisory services. Through your passion for business development and customer service experience, you will build trust‑based relationships over the phone and develop our small to mid‑sized business clientele. You will quickly become a trusted guide in all their financial projects. The selected candidate will be required to work in a hybrid model across our branches and business centers in the Monteregie East & West region (Brossard). Your Role Provide advisory services aligned with client needs Analyze credit files, develop financing scenarios, and recommend appropriate solutions Negotiate terms and conditions of agreements with clients Implement and follow up on recommendations from various Bank specialists and subsidiaries to support profitable business development Take ownership of your personal development, including improving your skills and expanding your knowledge of economic aspects related to SMEs Your Team Reporting to the Senior Director, Flex Business, you’ll collaborate daily with a team of 110 experts. This is a full‑time role of 37.5 hours per.tech. The selected candidate must be available to work on a rotating schedule between 8 a.m. and 6 p.m., Monday to Friday. The schedule may vary based on operational needs. The person will work in a hybrid model and must ensure a presence in our branches and business centers in Monteregie East & West region (Brossard). Prerequisites Holder of a university certificate, bachelor’s degree, or master’s degree Minimum of three to five years of experience in business development Experience in personal or (ideally) business financing Strong negotiation skills Effective communication skills Knowledge of commercial products is an asset Excellent teamwork and customer service abilities Ability to work in a constantly changing environment Proficiency in English is an asset Skills Communication Diversity and Inclusionopher Results‑Oriented Responsibility Customer‑Focused Empathy Initiative \ipay Learning Agility Resilience Humility Emotional Intelligence र्ति Teamwork (Collaboration) Your Benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic We're putting people first We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier‑free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates Additional required languages: English, French Seniority level Mid‑Senior level Employment typeFull‑time Job function Sales and Business Development Industries Banking #J-18808-Ljbffr