Customer Service Operations Supervisor

1 week ago

calgary, ab, Canada Avolta (old) Full-time $30,000

Support customer satisfaction and safe operations as a Shift Supervisor with HMSHost at Calgary Airport. Monitor associates, reinforce standards, and coordinate daily work.

The Shift Supervisor monitors productivity, assigns functional responsibilities, and communicates significant problems to management. This role encourages strong sales and customer service performance while maintaining corporate, safety, food safety, sanitation, and HACCP standards. Responsibilities include moving supplies, handling products, and completing assigned business duties.

Key Responsibilities:

  • Encourage high sales and customer service performance
  • Monitor compliance with corporate and safety standards
  • Transfer supplies and equipment between work areas
  • Order products and support physical inventory counts
  • Coordinate breaks for hourly associates

Requirements:

  • High School diploma or equivalent GED
  • Minimum six months supervisory or lead experience
  • Customer service experience preferred
  • Comfort speaking, reading, and understanding instructions
  • Ability to frequently immerse hands in water

Apply operational leadership, safety awareness, and customer service experience while supporting HMSHost associates and standards at Calgary Airport.

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