Customer Success Specialist
4 days ago
Customer Success Specialist Applicants must demonstrate fluent and articulate communication skills in English. As a Customer Success Specialist you will be responsible for delivering a premium support experience to our clients. You will build and maintain strong relationships with high-value customers, addressing their unique needs and ensuring their gaming experience is seamless and enjoyable. Main Responsibilities Proactively engage with clients to build and nurture relationships, understanding their preferences and providing personalized support. Issue Resolution: Handle and resolve escalated issues from our clients, demonstrating a high level of problem-solving skills and attention to detail. Account Management: Manage our high valued clients accounts, ensuring accurate and up-to-date information and providing assistance with account-related matters. Exclusive Offers and Rewards: Collaborate with marketing and promotions teams to provide VIP clients with exclusive offers, rewards, and personalized gaming experiences. Feedback Collection: Gather feedback from VIP clients to identify areas for improvement and communicate insights to the broader team. Requirements Bachelor's degree in a relevant field or equivalent work experience. Applicants must demonstrate fluent and articulate communication skills in English Experience: Minimum 2 Years of experience in customer support, with a focus on VIP or high-value clients. Customer-Centric: Passionate about providing exceptional service and understanding the unique needs and expectations of our clients Communication Skills: Excellent communication skills, both written and verbal, with the ability to engage effectively Problem-Solving: Strong analytical and problem-solving skills, with the ability to handle complex issues and provide innovative solutions for our clients. Confidentiality: Ability to handle sensitive information with discretion and maintain the confidentiality of our clients Benefits Exciting projects using cutting-edge technologies, Collaborative and supportive work environment Competitive salary and bonuses, Fantastic company events Opportunities for career development, growth and advancement Group benefits including extended healthcare, dental care, vision care, and disability insurance On-site leisure facilities, On-site parking, send resume to #J-18808-Ljbffr
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Customer Success Specialist
4 weeks ago
Canada MOZ Group Full time €55,000 - €70,000The Opportunity: The Customer Success Specialist is responsible for key contributions to Moz’s self-serve customers to ensure customer satisfaction, reduced churn, and increased growth. This role requires a versatile professional who can pivot seamlessly between high-volume ticket resolution, Livechat and video-based customer engagement. You will be...
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Customer Success Specialist
4 weeks ago
Canada MOZ Group Full time €55,000 - €70,000The Opportunity: The Customer Success Specialist is responsible for key contributions to Moz’s self-serve customers to ensure customer satisfaction, reduced churn, and increased growth. This role requires a versatile professional who can pivot seamlessly between high-volume ticket resolution, Livechat and video-based customer engagement. You will be...
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Customer Success Specialist
4 weeks ago
Canada CoVet Full timeAbout CoVetCoVet is an AI copilot application built to assist veterinary professionals by saving them time and allowing them to focus more on animal care—or even get home on time. We are a small, passionate, and agile team with a strong mission to improve the veterinary industry through innovative technology.About the roleThe Customer Success Specialist is...
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Customer Success Specialist
4 weeks ago
Canada CoVet Full timeAbout CoVetCoVet is an AI copilot application built to assist veterinary professionals by saving them time and allowing them to focus more on animal care—or even get home on time. We are a small, passionate, and agile team with a strong mission to improve the veterinary industry through innovative technology.About the roleThe Customer Success Specialist is...
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Customer Success Specialist
23 hours ago
Kitchener, Canada - Remote D2L Full timeJob Summary:As Customer Success Specialist, you oversee a large portfolio of our small-to-medium business (SMB) North America Corporate customers at scale. You will have the opportunity to establish productive and trusted relationships with Corporate organizations and ensure customer satisfaction and retention by driving customer adoption, stakeholder value...
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Customer Success Specialist
2 weeks ago
HYBRID - Québec City, Canada Equisoft Full timeHYBRID - Québec City, CanadaWhat is Equisoft? Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world's leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation,...
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Customer Success Specialist
4 days ago
, , Canada Paperform Full timeBenefits Remote work allowance should you want a desk outside of the home Vacation leave and sick/personal leave All expenses paid annual company retreat provided (usually 5 days per year) in Sydney, Australia Location Remote work from home and/or office. Permanent resident for tax purposes of the USA or Canada. Timings Proposed start date: Early February...
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Remote Customer Success
11 hours ago
, , Canada Venture Smarter Full timeA leading consultancy firm is seeking a proactive Customer Success and Support Specialist to ensure clients have the best possible experience with their products and services. This remote role requires 1-3 years of experience in customer success or support, emphasizing expert support and building lasting relationships. Join this dynamic team to contribute to...
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Customer Success and Support Specialist Opportunity
11 hours ago
, , Canada Venture Smarter Full timeCustomer Success and Support Specialist Opportunity Venture Smarter is looking for a proactive and customer-focused individual to join our team as a Customer Success and Support Specialist. In this role, you’ll be responsible for ensuring our clients have the best possible experience with our products and services, providing expert support and building...
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Remote Insurance Customer Success Specialist
4 days ago
, , Canada PolicyMe Full timeA leading digital insurance provider in Canada is looking for a Customer Success Specialist to enhance the customer experience throughout the life insurance journey. Responsibilities include managing applications, coordinating medical exams, and communication with clients. The ideal candidate has 1-2 years of experience in customer service or insurance and...
