Advisory Agent, Member and Client Experience

2 weeks ago

Chambly, Canada Desjardins Full time

Advisory Agent, Member and Client Experience Apply for the Advisory Agent, Member and Client Experience role at Desjardins. The work mode arrangement for the position is full-time on site. Responsibilities Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own. Contribute to business development and maintain business relationships through service delivery and activities. Assist members and clients who have encountered fraud or irregularities. Monitor and process transactions required to settle their cases. Stay on top of the latest standards, products and services in the field. Uphold compliance, security and risk management standards. What We Offer Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment What You Bring To The Table High school diploma in a related field A minimum of three years of relevant experience Other combinations of qualifications and relevant experience may be considered Knowledge of French is required Availability to work 5 days a week, including one evening shift Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy. At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. We have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask Job Family : Member/client sales and service (FG) Seniority level : Mid-Senior level Employment type : Full-time Job function : Sales and Business Development Industries : Banking #J-18808-Ljbffr

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