SaaS Customer Success

A software solutions company in Canada is seeking a Customer Success Manager to drive strategic value for clients. The ideal candidate will have at least 5 years in a customer-facing role within SaaS, with proven skills in client retention and account management. Responsibilities include managing a high-volume book of business, conducting customer calls, and...

A leading iPaaS technology company is seeking an experienced Customer Success Manager to enhance customer relationships and drive account expansion. The role involves managing a diverse customer base, guiding them through the Customer Journey, and collaborating with internal teams to optimize customer processes. The ideal candidate has 3+ years in customer...

A leading SaaS technology provider is seeking a Customer Success Manager to manage customer relationships and drive product adoption across North America and Europe. The successful candidate will have over 5 years of experience in a customer-facing role, preferably within the luxury hospitality sector. This role involves collaboration with the sales and...

A leading technology firm based in Canada is seeking a Customer Success Manager to engage with SMB and Mid-Market customers. The role is fully remote and involves managing customer relationships to drive product adoption, retention, and growth. Ideal candidates should have 1-3 years of experience in customer success or support within a SaaS environment,...

A leading aviation software company is looking for a proactive Customer Success Manager to enhance customer engagement and retention across its SaaS product portfolio. The successful candidate will manage customer relationships, track usage trends, and collaborate with teams to explore growth opportunities. Ideal applicants will have aviation industry...

A leading SEO platform company in Canada seeks a Customer Success Specialist to support its self-serve customers, ensuring satisfaction and reducing churn. The role involves managing support tickets, providing technical guidance, and engaging with customers via video to demonstrate product usage. Candidates should have a background in SaaS technical support...

A leading SaaS company based in Canada is looking for a Customer Success Manager to build relationships with clients and drive product improvements. The ideal candidate should have at least 3 years of experience in customer service, excellent analytical, and communication skills. Responsibilities include developing success plans and advocating for customer...

A leading healthcare technology company is seeking a Customer Success Manager for North America. This remote or hybrid role is vital for ensuring that healthcare organizations maximize their value from innovative software solutions. Key responsibilities include building long-term relationships with clients, managing communications, and driving customer...

A global IT services provider is seeking an experienced Customer Success Manager to enhance client relationships and drive the success of enterprise offerings. The ideal candidate will have over 5 years of relevant experience, particularly in SaaS, and possess strong analytical and communication skills. This role involves strategic guidance and collaboration...

At CoLab, we help engineering teams bring life‑changing products to the world years sooner. Our platform is the world’s first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations, catch preventable mistakes, and get to market faster. Our customers include the...