Benefits & Pensions Specialist

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members. As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. As a Benefits Administration Specialist, you will Augusbe responsible for the administration, coordination, and ongoing management of disability programs, employee leaves of absence, benefits continuation, and return-to-work activities. You will play a critical role in supporting consistent, compassionate, and well-controlled employee experience while ensuring that leave and benefits programs are administered accurately, confidentially, and in alignment with organizational policies, collective agreements, benefit plan provisions, and legislative requirements. This role requires a highly organized and detail-oriented professional with strong administrative expertise, exceptional communication skills, and the ability to manage sensitive and confidential information with care and discretion. This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Manager, Health Benefits & Wellbeing. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands. Coordinating administrative activities related to short-term disability, long-term disability, medical leaves, accommodations, and return-to-work programs ~ Maintaining accurate records, claim documentation, approvals, correspondence, and disability-related information within HR systems ~ Administering and coordinating a broad range of employee leave programs including maternity, parental, compassionate care, bereavement, workplace injury, jury duty, and personal leaves ~ Supporting payroll, pension, deductions, benefit premium administration, and year-end reporting requirements related to employee leaves ~ Partnering with managers, Payroll, Workforce Administration, Retirement, disability adjudicators, and benefit providers to support employee needs ~ Identifying opportunities to improve leave administration processes, streamline workflows, and enhance the employee and manager experience Diploma or degree in Human Resources, Business Administration, Occupational Health, Disability Management, or a related discipline ~ Minimum 3-5 years of experience administering disability programs, employee leaves of absence, benefits, payroll coordination, or related HR operations ~ Experience working with short-term disability, long-term disability, return-to-work processes, and employee leave programs ~ Strong understanding of employee benefits administration, pension programs, collective agreements, and employment legislation ~ Experience working with HR information systems, benefits administration platforms, and payroll processes ~ Excellent communication and customer service skills with the ability to support employees, managers, and stakeholders with empathy and professionalism Certified Human Resources Professional (CPHR) designation or progress toward certification ~ Knowledge of disability management, workplace accommodation practices, and benefits carrier administration platforms Detail-Oriented – You maintain accuracy while managing complex leave, benefits, and disability administration processes. ~ Organized – You effectively manage multiple priorities, deadlines, and ongoing case administration activities. ~ Continuous Improvement Focused – You proactively identify opportunities to enhance processes and improve the employee experience. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Living Wage Employer : We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers ~ Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs ~ Generous Vacation : New employees start with 3-4 weeks of vacation per year, with additional days earned over time ~ Extra Stat Holidays : In addition to BC’s 11 statutory holidays,

we offer
2 extra days, plus care days for personal or family illness ~ Immediate Health Coverage : Health and dental benefits begin on your hire date, with three levels of coverage to choose from ~ Defined Benefit Pension : Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone Vancity supports an inclusive hiring process for candidat