Solution Portfolio Manager

2 days ago

Remote, Canada Trundl, Inc. Full-time

We are seeking a Solution Portfolio Manager to define, evolve, and scale Trundl’s portfolio of solutions across AI, customer service, application development, and cloud/platform migrations. You will work closely with the Global Head of Software & Solutions and cross-functional teams to turn recurring customer needs into repeatable, outcome-focused solutions that drive growth and delivery efficiency.

Key Responsibilities:

  • Manage and evolve Trundl’s solution portfolio, including AI, customer service, application development, and cloud/platform migration offerings
  • Define and refine solution offerings, use cases, and value propositions
  • Identify market opportunities, portfolio gaps, and areas for investment
  • Support solution roadmaps, pricing, and packaging decisions
  • Partner with Sales and Marketing on launches, campaigns, and demand generation
  • Develop solution messaging, positioning, and sales enablement assets
  • Support proposals, presentations, and internal solution training
  • Work directly with customers and prospects through discovery, interviews, and workshops
  • Analyze delivery feedback, win/loss data, and market signals to inform improvements
  • Collaborate with Sales, Marketing, Solution Architects, Delivery, Managed Services, and Engineering
  • Represent Trundl in customer meetings, partner sessions, webinars, and industry events

Qualifications & Skills:

  • 5–10 years of relevant experience in solution, portfolio, offering, or product management, or a similar role
  • Experience within the Atlassian ecosystem
  • Background in developing, packaging, commercializing, or managing solution offerings
  • Experience working directly with customers and supporting go-to-market and sales enablement efforts
  • Strong communication, presentation, and writing skills
  • Experience collaborating across technical, consulting, sales, and marketing teams
  • Ability to influence stakeholders without formal authority and manage multiple priorities

Preferred Qualifications:

  • Experience at an Atlassian Solution Partner or consulting/professional services organization
  • Experience with solution management, offering management, or product management in a B2B context
  • Familiarity with Healthcare Technology and/or High-Tech Manufacturing
  • Experience with AI-enabled business solutions
  • Familiarity with monday.com and/or Microsoft ecosystems

Compensation: $125-150k CAD

What We Offer:

  • Opportunity to shape and grow a strategic solutions portfolio
  • Close collaboration with senior leadership and cross-functional teams
  • Exposure to high-impact, repeatable customer solutions in the Atlassian ecosystem
  • Flexible work arrangements in a remote-first environment
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