Hospitality Supervisor, Toronto, ON

Working Title: Hospitality Supervisor, Toronto, ONEmployment Status: Full-TimeStarting Hourly Rate: $25.00per hourAddress: 483 Bay Street suite 300 Toronto ON M5G 2N7New Hire Schedule: 8h/day (6am-6pm availability ) The salary range represents Compass Group Canada’s pay grade range for this position in the primary work location. Actual compensation will be determined based on factors such as skills, experience, qualifications, and geographic market conditions. The range disclosed does not reflect total compensation, which may include benefits or other incentives where applicable You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job. Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry. Job Summary Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service. Now, if you were to come on board as a Hospitality Supervisor , we’d ask you to do the following for us: Cultivate strong client relationships, ensuring excellent guest satisfaction with service and menu options. Assist the Barista Bar and Retail operation as needed Act as the secondary point of contact for clients, guests, and Compass upper management. Assist the Manager in reporting SLA results to guests and proactively addressing client needs. Serve as the secondary point of contact for managers and team members, overseeing unit associates. Coach and guide associates, supporting them in achieving their career goals. Collaborate with the Manager in all phases of operation planning, including inventory management and space utilization. Execute unit-specific policies and maintain positive vendor relationships. Oversee floor operations, service quality, and work closely with the events team for seamless event planning and execution. Assist the Manager in hosting weekly event meetings, providing AV support, and addressing service and guest issues. Contribute to solutions for service and guest-related challenges and make recommendations for best practices. Collaborate with the Manager to ensure compliance with SLAs, manage daily operations, and maintain pars and prep lists. Assist the Manager in driving the financial success of the unit's operation. Ensure compliance with Compass' Quality Assurance, Occupational Health and Safety Act, and WHMIS regulations. Contribute to frequent workplace inspections and WHMIS training for staff. Contribute to weekly budget report preparation and support strategies for changing revenue realities. Qualifications : Think you have what it takes to be our Hospitality Supervisor ? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role. Minimum of two years of related food service management experience, including one year of catering experience. Proficient in controlling food and labor costs. Creative application of trendy food items and presentations to enhance food service operations. Strong leadership abilities, serving as a motivator, mentor, and leader. Detail-oriented with exceptional team collaboration skills. Outstanding client relationship and communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Culinary skills would be an asset. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. For accommodation requests during the hiring process, please contact for further information. #J-18808-Ljbffr