Director, Process Innovation and Strategy Delivery

Job Description RBC offers an exciting role as a Director, Process Innovation and Strategy Delivery. In this role you will develop and execute cross‑functional innovation strategies within HR Operations, driving process improvements, and digital transformation to enhance employee experience and operational efficiency. What will you do? Develop and implement comprehensive forward‑looking strategies for HR Operations, aligning with department goals and executive directions. Provide expert consultation through structured problem‑solving methodologies while integrating market‑leading innovation ideas to enhance long‑term efficiency and sustainability. Lead a team of process engineers to design and implement innovative processes and routines to improve HR Operations, ensuring seamless execution and planning. Collaborate with internal and external stakeholders to inform prioritization of HR Operations initiatives against strategic alignment, maximum impact, and delivery requirements. What do you need to succeed? Must have: Strategic Thinking: Ability to develop and implement comprehensive innovation strategies that align with organizational goals. Leadership: Proven experience in leading cross‑functional teams and driving process improvements. Proven track record of driving innovation and process improvements in a large organization. Communication: Excellent communication and stakeholder management skills to effectively collaborate with external stakeholders and senior leadership. Presentation Skills: Ability to effectively communicate innovation strategies and plans to senior leaders, stakeholders, and external partners. Storytelling: Ability to craft and deliver compelling stories that illustrate the value and impact of innovation initiatives. Analytical Skills: Ability to conduct benefit realization analysis and measure the success of change initiatives. Customer‑Centricity: Understanding of customer engagement channels and strategies to drive self‑serve adoption. Change Management: Experience in managing and implementing change initiatives to improve operational efficiency. Technical Skills: Familiarity with HR systems, processes, and technologies to drive innovation and improvement. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Leaders who support your development through coaching and managing opportunities. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high‑performing team. A world‑class training program in financial services. Opportunities to do challenging work. Job Skills Client Counseling, Commercial Acumen, Creative Visioning, Decision Making, Long Term Planning, Managerial Courage, Organizational Change Management, Organizational Leadership, Strategic Thinking Additional Job Details Address: 20 KING ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: HUMAN RESOURCES & BMCC Job Type: Regular Pay Type: Salaried Posted Date: Application Deadline: Note Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in‑the‑know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. #J-18808-Ljbffr