Aviation Concierge Customer Service

3 days ago

dorval, qc, Canada Skyservice Business Aviation Inc. Full-time $30,000

Deliver exceptional customer service as a Concierge with Skyservice Business Aviation, supporting passengers and flight crews in an on-call schedule. Attention to detail and clear communication matter daily.

This Concierge position supports Skyservice’s fixed-based operator services in business aviation. You will facilitate professional arrivals and departures, coordinate communications, and assist customers, passengers, and flight crews. The work includes dynamic schedules, customer-facing areas, ground support, and safety awareness.

Key Responsibilities:

  • Facilitate efficient, courteous customer arrivals and departures
  • Coordinate communication among customers, crews, and FBO personnel
  • Arrange catering, transportation, and other ground support
  • Provide baggage handling and valet parking services
  • Escalate service, operational, and safety concerns promptly

Requirements:

  • Two to three years’ discerning customer service experience
  • Previous aviation experience preferred
  • Class 5 driver’s license required
  • Availability for shifts, weekends, and statutory holidays
  • Secondary school completion and ability to lift 50 pounds

Bring communication, organization, and customer service expertise to Skyservice while supporting safe, polished aviation experiences.

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