Aviation Concierge Customer Service
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Deliver exceptional customer service as a Concierge with Skyservice Business Aviation, supporting passengers and flight crews in an on-call schedule. Attention to detail and clear communication matter daily.
This Concierge position supports Skyservice’s fixed-based operator services in business aviation. You will facilitate professional arrivals and departures, coordinate communications, and assist customers, passengers, and flight crews. The work includes dynamic schedules, customer-facing areas, ground support, and safety awareness.
Key Responsibilities:
- Facilitate efficient, courteous customer arrivals and departures
- Coordinate communication among customers, crews, and FBO personnel
- Arrange catering, transportation, and other ground support
- Provide baggage handling and valet parking services
- Escalate service, operational, and safety concerns promptly
Requirements:
- Two to three years’ discerning customer service experience
- Previous aviation experience preferred
- Class 5 driver’s license required
- Availability for shifts, weekends, and statutory holidays
- Secondary school completion and ability to lift 50 pounds
Bring communication, organization, and customer service expertise to Skyservice while supporting safe, polished aviation experiences.
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