Branch Manager

Branch Manager – National Bank A career in management at National Bank means participating in the smooth operation of your branch by ensuring daily listening and coaching. As a Branch Manager, you are responsible for supporting and helping the employees under your management to apply the Bank's strategic vision, while allowing your team to flourish professionally. Responsibilities Achieve the expected financial contribution target for the branch by identifying with your team the expected business development behaviors and activities. Provide personalized coaching to advisors, the Customer Service Manager, and the business development support team to develop their skills and support them in their career path. Ensure the hiring, development, and performance management of your team members. Mobilize the team to ensure a superior customer experience. Ensure that your team members comply with and apply the established engagement rules regarding customer segmentation, referrals, transaction execution, risk management, regulatory compliance, and branch operational procedures. Act as the Compliance Officer of the administrative unit (RCUA) to supervise all mutual fund representatives (REC). Develop a lasting relationship with branch clients through various activities aimed at acquiring and retaining customers. Optimize the quality of service to small businesses by aligning the allocation of advisors with the market potential of the branch. Your Team With us, you will benefit from the strength of a large company, a vast territory with great potential, and working conditions that allow flexibility while contributing to building the lives of people here. Our action-based training programs allow you to master your profession. Personalized training content is available to support your continuous learning. Access to colleagues with different expertise, experiences, and diverse profiles enriches your development from all perspectives. Prerequisites Between five and ten years of experience In team management and coaching in advisory services/business development In business development in the financial sector College diploma (DEC) and eight to ten years of experience, depending on the position level University certificate related to the sector or PUB and nine years of experience, depending on the position level Bachelor's degree related to the sector and five to seven years of experience, depending on the position level Master's degree and five years of experience, depending on the position level Be a mutual fund representative (REC) Be the compliance officer of the administrative unit (RCUA) or become one within 3 to 6 months following hiring Your Benefits Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting‑edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through surveys or programs, regular feedback and ongoing communication are encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples’ lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier‑free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates Additional required languages French Seniority level Director Employment type Full‑time Job function Sales and Business Development Industries Banking Location: Saint-Augustin-de-Desmaures, Quebec, Canada #J-18808-Ljbffr