End User Support Technician – Junior
19 hours ago
Synopsis of the role In this role, you will provide industry standard technical support to internal customers through in-person interaction five days a week in the office. You will prepare laptops for new employees to ensure they are technically functional on their first day at Equifax. You will assess the nature of system or service issues and resolve technical or user support problems through independent judgment and advanced problem-solving skills. You will use several systems for managing requests, tickets and incidents, specifically ServiceNow, Access Manager and Active Directory. You will share customer feedback to IT team. You will work closely with the global Help Desk team as they handle level 1 issues and will require you to be in office five days a week. What you’ll do Provide Level 1, Level 2 and Level 3 end user software and hardware support. Oversee and perform analytical, documentation-oriented tasks and hands‑on technical tasks including design, implementation and management for Windows server and collaboration platforms (email, instant messaging and mobile device management). Use standard technical solutions for laptops and desktops to push end user innovation. Implement and manage backup, anti‑virus systems, and system servers. Ensure all user accounts, distribution lists, security groups, and computer server accounts are secured. Maintain and support operating system and hardware. Occasionally, you might have to provide on‑call support. What experience you need 2+ years experience in either a technical support or customer service role. 2+ years experience performing customer resolution and escalation. Skills should include laptop, mobile and printer troubleshooting (Windows and Mac). Experience in laptop imaging, provisioning of new systems, Audio/Visual support, mobile phone provisioning and printer maintenance preferred. System backup experience. Ticketing software experience (ServiceNow preferred). What could set you apart Support experience in a Cloud environment (GCP platform preferred). This is an existing position. Primary Location: CAN‑Toronto‑5700 Yonge Function: Function – Tech Engineering and Service Ops Schedule: Full time #J-18808-Ljbffr
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End User Support Technician – Junior
5 days ago
Toronto, Canada Kount Full timeSynopsis of the role In this role, you will provide industry standard technical support to internal customers through in-person interaction five days a week in the office. You will prepare laptops for new employees to ensure they are technically functional on their first day at Equifax. You will assess the nature of system or service issues and resolve...
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End User Support Technician – Junior
7 hours ago
Toronto, Ontario, Canada Equifax Full timeSynopsis of the roleIn this role, you will provide industry standard technical support to internal customers through in-person interaction five days a week in the office. You will prepare laptops for new employees to ensure they are technically functional on their first day at Equifax. You will assess the nature of system or service issues and resolve...
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End User Support Technician – Junior
10 hours ago
Toronto, Ontario, Canada Equifax Full timeSynopsis of the role In this role, you will provide industry standard technical support to internal customers through in-person interaction five days a week in the office. You will prepare laptops for new employees to ensure they are technically functional on their first day at Equifax. You will assess the nature of system or service issues and resolve...
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Desktop Support Technician
18 hours ago
Toronto, Canada Astra North Infoteck Inc. Full timeJob DescriptionRole Description:· The Technician is the first point of contact for an End User; because of this it is vital that the technician set the appropriate expectations to provide great interactions.· The Technicians role includes (but is not limited to).· Be available for Walk-In Support during...
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Senior Enterprise End User Support Technician
16 hours ago
Toronto, Ontario, Canada TEEMA Full timeSenior Enterprise End User Support TechnicianLocation:Toronto, ONTAbout the RoleWe are seeking asenior-level, enterprise-experienced End User Support Technicianto serve as thesole onsite IT support resourcein a fast-paced, high-volume Toronto office. This role requires a confident, communicative professional who provideswhite glove, relationship-focused...
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Manager End User Support
21 hours ago
Toronto, Canada Woodbine Entertainment Full timeA NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Position Overview The Manager, End-User Support is responsible for overseeing Service Desk operations and leading the support team to deliver exceptional service and...
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Manager End User Support
2 weeks ago
Toronto, Canada Woodbine Entertainment Group. Full time## **A NEW BREED OF ENTERTAINMENT**With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing,...
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Manager End User Support
21 hours ago
Toronto, Canada Woodbine Entertainment Group. Full time## **A NEW BREED OF ENTERTAINMENT**With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing,...
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End User Support Specialist
2 weeks ago
Toronto, Canada St. Michael's Hospital Full timeUnity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...
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Junior IT Helpdesk Technician
4 weeks ago
Toronto, Canada Spectrum Health Care (SHC) Full timeJoin to apply for the Junior IT Helpdesk Technician role at Spectrum Health Care (SHC) Company Description Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching, and more! We are hiring full time Junior IT Helpdesk Technician for our Toronto office! In this role, you will be responsible for...
