Sales Support Specialist

Job Description
Job DescriptionSales Support Specialist – Central ZoneRank 4Scarborough, ON (Hybrid)Deadline: This posting will close by November, 17, 2026 at 11:59 PM EST.
The anticipated annual base salary for this position is $79,400
- $104,300. The offered salary will be based on the candidate’s experience, knowledge, skills and qualifications.
Toyota Canada Inc. currently has an exciting opportunity for an individual who has excellent communication to assist our Central Zone team. This is a full-time opportunity and will report to Zone Sales Manager
- Central. The successful candidate will coordinate all sales management functions to allow field staff to concentrate on Dealer operations. The Sales Support Specialist will work closely with the Zone Sales Manager
- Central to monitor inventory levels, provide accurate data and reporting to field staff and TCI management, and advise actions to maximize sales. The successful candidate will also maintain Zone communications with Dealers and other TCI departments and monitor competitive activities. Finally, the successful candidate will liaise with the Area Sales Manager’s (ASM’s) to maintain accurate and current information on Dealer performance.
What We’ll Bring:Company & CultureA hybrid work environmentA work environment built on teamwork, flexibility and respectProfessional growth and development programs to help advance your careerA focus on respect for people and continuous improvementSummer Hours – condensed work week during the summerBenefitsCompetitive compensation package including bonusExtended health care and dental benefits effective immediatelyCompany pension plan with additional employer contributionsAssociate vehicle discount programReimbursement programs (tuition & fitness)Paid holiday shutdown and competitive paid time off benefitsSabbatical leave programWhat You’ll be Doing:Inventory ManagementMonitor Zone and Dealer inventory levels and identify potential opportunities and risksAnswer ASM and Dealer inquiries related to supply chain such as ETAs, vehicle holds and trade historyWork with field staff to identify and administer the allocation of all specialty product to Dealers on a monthly basis (including hybrids, special editions and supplemental product)ReportingUtilize SAP Business Intelligence (BI) to provide rich data to multiple stakeholdersMonthly sales reports to Dealers and internal TCI departmentsMaintain and enhance existing reporting tools using knowledge of Sales KPI and ExcelAssist Sales Manager and ASMs in generation of Annual Dealer Review and Objectives (ADRO)Assist Sales Manager with monthly sales targets for DealersCommunicationsCoordinate events and meetings within the department and with DealersDevelop – and occasionally deliver – compelling presentations for DealersAdminister the department’s virtual communications accounts (email, Teams, WebEx, Zoom, etc.)Communicate all national programing to Dealers (e.g. Marketing, Toyota University, National Sales)Marketing and Competitive AnalysisMonitor and collate competitor sales data and activitiesAssist the Zone Toyota Dealer Association (TDA) marketing agency, helping with monthly vehicle analytics and presentations to support advertising campaignsOtherZone contacts for Fleet processing and communicationCallidus point of contact for Dealers and ASMs in dispute resolutionProvide coverage for ASMs during vacations or absencesMonitoring budget and sales activityOther duties as requested/requiredWhat You’ll Bring:University/College degree/diploma in a related disciplineMinimum 3-years related work experienceDistribution experience preferredExcellent verbal and written communication skillsExcellent interpersonal and relationship building skillsStrong sense of initiativeAdvanced Excel skills; intermediate PowerPoint; some experience with SAP BIProven ability to initiate & improve work processes to increase efficienciesAbout UsToyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.
What Sets Us Apart?A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.
What You Should Know:Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered wi