Director, Business Operations

Director, Business Operations & Strategy (Marketplace Growth) Join to apply for the Director, Business Operations & Strategy (Marketplace Growth) role at Jerry. About the Opportunity Jerry.ai is looking for a Director, Business Operations & Strategy (Marketplace Growth) to help scale our core insurance business. Since early 2024, we’ve achieved profitability and are pursuing ambitious growth goals—scaling from 5M to 50M customers and becoming a $10B business. In this high‑visibility role, you will report directly to the VP of Insurance Operations and own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. Working cross‑functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). Responsibilities Own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. Work cross‑functionally with product, engineering, and analytics to create a seamless user experience and ensure ongoing carrier success. Drive critical outcomes for the insurance marketplace, including loss ratio, retention, and conversion. Preferred Experience / Qualifications Bachelor’s degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc). 7+ years of management consulting experience from a top firm (McKinsey, Bain, Boston Consulting Group preferred). Track record of hiring and managing high‑performing teams. Who You Are You have a structured framework for problem‑solving and live by first principles. You are comfortable communicating with audiences ranging from technical stakeholders and business partners to the company’s C‑suite. You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence. About Jerry.ai Jerry.ai is America’s first and only “super app” to radically simplify car ownership. Backed by artificial intelligence and machine learning, the app offers insurance, financing, maintenance, safety, repairs, and more—one of the most expensive and time‑consuming assets anyone owns. With more than 5 million customers and $240 million in funding, we’re the #1 rated and most downloaded app in our category (4.7 stars in the App Store). The company was founded in 2017 by serial entrepreneurs and continues to innovate daily to deliver a personalized, AI‑powered experience to car owners. Equal Employment Opportunity Statement Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined by job‑related factors. In addition to base salary, compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, vision, paid time off, paid parental leave, 401(k) with employer matching, and wellness benefits. #J-18808-Ljbffr