Flight Centre

Travel Consultant Attention Travellers, Your Search for the Perfect Job Ends Here Soon, you'll land a role where you’re encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you'll have the full support of your team. So buckle up and read on… your next adventure awaits About The Opportunity As a Travel Sales Consultant in a customer facing retail store, you will help to plan, book, and coordinate your customers’ next amazing travel experience. You'll be working towards Key Performance Indicators (KPI's) and commission targets so building your customer relationships and satisfaction will be critical to your success in this role. What It Takes To Be Part Of Our Team Travel Expert: You’re the go-to person in your circle for travel recommendations, tips, and tricks. Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers. Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve. Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work. Multitasker: You’re good at the people stuff and the behind‑the‑scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you. How You’ll Open Up the World for Our Customers Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come. Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more. Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude. Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself. Experience & Qualifications 2 years’ experience in travel sales Experience with Sabre GDS (Global Distribution System) preferred High school diploma or higher Experience in retail or customer service with a sales focus, including the ability to upsell products or services Proven track record of meeting sales or customer service goals for at least 2 years International travel experience Advanced computer skills, including proficiency in using complex systems Ability to work full‑time hours, including evenings and weekends Work Perks – What’s in it for you: Have fun: At the heart of everything we do at Flight Centre is a desire to have fun. Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering. Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. Personal connections: We are a big business founded on personal relationships. Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day, Employee Resource Groups, DEI education initiatives, and equitable practices. A career, not a job: We offer genuine opportunities for people to grow and evolve. We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. Giving Back: Committed to making a difference through our Corporate Social Responsibility program, supporting nominated charities, volunteering, and fundraising. Benefits Include Generous paid time off policy Travel perks/discounts Health & Wellness Programs and Employee Financial Wellness Services National/International Award Nights and Conferences Group benefits including extended health care, dental and vision, gender affirming care, fertility care Insurance including life, AD&D, critical illness, long term disability Employee Assistance Program RRSP/RPP with matching Tuition Reimbursement Program Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions Global career opportunities in a network of brands and businesses Location – Toronto, Canada This posting reflects an active vacancy that we are currently seeking to fill. Compensation For this position, we anticipate offering an annual salary of $45,000 plus commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $45,000 – $72,000. The annual salary range listed represents the total compensation package, excluding benefits. Contact Have questions about this opportunity? Reach out to our recruitment team at Equal Opportunity Statement We welcome applications from candidates with diverse experiences. We are committed to providing a barrier‑free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at Awards & Recognitions Travel Weekly Magellan Awards: Silver Winner (2023) GBTA WINiT Top 50 Award Recipients (2018–2025) CHHR: 5-Star DE&I Employer (2023, 2024) Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–25) Newsweek: America’s Greatest Workplaces for Diversity (2024) Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)✈️ OutThere Awards: Inclusive Travel Finalist (2025) Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025) #J-18808-Ljbffr