Product Owner I

3 weeks ago

Ottawa, Canada TD Full time

Product Owner I (Identity and Access Management) Work Location: Ottawa, Ontario, Canada Hours: 37.5 Line Of Business: Enterprise Enabling Functions Pay Details: $91,200 - $136,800 CAD We are seeking a results‑driven Product Owner with CIAM domain expertise to lead the development and evolution of our customer identity platform. This role is critical in shaping secure, user‑centric digital experiences for millions of customers. The ideal candidate combines strong identity management knowledge, a product mindset, and excellent communication skills to collaborate across business, technical, and compliance teams. Key Responsibilities Product Ownership & Vision Define and maintain the product roadmap for CIAM capabilities (registration, authentication, consent, identity proofing, etc.) Own the product backlog; prioritize features based on value, risk, compliance, and customer impact Translate business requirements into epics, features, and user stories CIAM Expertise Work closely with architects and engineers to design secure, scalable CIAM solutions (OAuth2, OIDC, SSO, MFA, identity federation, etc.) Ensure CIAM solutions meet regulatory, privacy, and security standards Stakeholder Collaboration Serve as the liaison between business units, developers, compliance, and UX teams Lead grooming sessions, sprint planning, and product demos Communicate effectively with executive stakeholders and translate technical topics into business value Customer‑Centric Focus Advocate for frictionless and secure digital identity journeys Analyze customer feedback and usage data to continuously improve CIAM features Ensure accessibility, inclusivity, and usability of CIAM experiences across channels (web, mobile, APIs) Qualifications 5+ years of experience as a Product Owner or Product Manager in technology, with at least 2+ years focused on CIAM, IAM, or security domains Solid understanding of CIAM concepts and technologies (e.g., FIDO, OAuth2, OpenID Connect, SAML, MFA, identity verification) Experience with identity platforms such as Ping Identity or custom IAM solutions Strong communication and interpersonal skills to bridge technical and non‑technical stakeholders Agile/Scrum experience; ability to write clear user stories and acceptance criteria Experience in the financial services sector Familiarity with Zero Trust architecture and customer authentication patterns (e.g., step‑up auth, adaptive MFA) Product certification (e.g., CSPO, SAFe PO/PM) is a plus Comfortable leading cross‑functional teams and managing conflicting priorities Passionate about digital identity and the evolving landscape of customer trust and security About TD TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. Benefits Our Total Rewards package includes base salary, variable compensation, health and well‑being benefits, savings and retirement plans, paid time off, banking benefits and discounts, career development, and reward and recognition programs. #J-18808-Ljbffr

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