Desktop Support Technician Windows/Mac
3 weeks ago
Join to apply for the Desktop Support Technician Windows/Mac role at NEARSOURCE TECHNOLOGIES. Job Title: Desktop Support Technician Windows/Mac Location: Toronto, Ontario Work Mode: On-Site Experience: 3 to 5 Years NearSource is looking for a Desktop Support Technician to provide on-site technical support for a leading enterprise in the design software space. The selected candidate will deliver consistent, high‑quality service across end‑user systems, devices, and software, ensuring minimal downtime and optimal performance. Key Responsibilities Deliver day-to-day technical support for desktop/laptop systems, mobile devices, and peripherals (Windows, Mac, tablets, phones) Troubleshoot hardware/software issues, ensuring timely resolution in line with defined SLAs Install and configure workstations, applications, and collaboration tools (e.g., Zoom Rooms) Serve as the primary IT contact for onsite support, managing customer expectations with professionalism Coordinate asset management processes including inventory, shipping, receiving, and record-keeping Administer endpoint deployment using tools like AutoPilot Imaging Maintain accurate hardware and software records through internal systems Collaborate with infrastructure, server, and network teams to support on-site issues Contribute to documentation and knowledge base for IT procedures Drive process improvements and ensure compliance with IT service standards Must-Have Skills Minimum 3 years of experience in IT customer service or desktop support Proficient in Windows 10/11, Mac OS X, Azure, MS Office 365, Active Directory, and Exchange Hands-on with endpoint management tools (e.g., AutoPilot Imaging) Familiarity with ticketing systems such as ServiceNow Strong communication, organizational, and analytical skills Proven ability to manage multiple tasks in a fast-paced environment Post-secondary education in IT or a related field Nice-to-Have Skills Experience supporting Zoom Rooms or video conferencing setups Knowledge of asset management workflows and shipping/receiving Certifications CompTIA A+ (preferred) Microsoft MCP (preferred) HDI Support Center Analyst (preferred) Apply now, or share your resume with salary expectations at . Thank you for considering a career with us Once you submit your application, our Talent Acquisition team will review your resume thoroughly. If there’s a strong match, we will reach out to discuss your experience, role details, benefits, compensation, and next steps. While we strive for transparency, we may not be able to respond to every applicant due to high volume, but we genuinely appreciate your time and interest. NearSource Technologies is a trusted partner for future-ready software consulting, enabling Fortune 500 enterprises to accelerate digital transformation. Our global engineering teams build and deploy impactful technology for some of the worlds most admired brands, working directly on long-term client initiatives. Equal Opportunity Statement NearSource is an equal opportunity employer committed to fostering an inclusive and respectful environment. We celebrate diversity and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or background. Innovation thrives when everyone feels empowered to contribute. #J-18808-Ljbffr
-
On-Site Desktop Support: Windows
2 weeks ago
Toronto, Canada NEARSOURCE TECHNOLOGIES Full timeA technology consulting firm in Toronto is seeking a Desktop Support Technician to provide on-site technical support for enterprise clients. The ideal candidate will have at least 3 years of experience in IT customer service and proficiency in both Windows and Mac operating systems. Key responsibilities include troubleshooting technical issues, managing...
-
French-Bilingual Desktop Support
7 days ago
Toronto, Canada Exdonuts Full timeA leading food and beverage service company in Toronto seeks a Desktop Support Specialist. This entry-level role requires fluency in French and English and focuses on deploying and managing end user devices. Responsibilities include providing technical support, managing IT tickets, and training junior personnel. Ideal candidates will have experience with...
-
Onsite Desktop Support Technician
1 day ago
Toronto, Canada Pathway Communications Full timeAbout us Pathway Communications has a track record of 30 years providing high-quality Information Technology solutions, including technical contact Centre services at Tiers I, II and III to demanding corporate, government and non‑profit clients in Canada and the United States. We commenced operations in 1995 and have grown, over the past 30 years, from...
-
Onsite Desktop Support Technician
3 hours ago
Toronto, Canada Pathway Communications Full timeAbout usPathway Communications has a track record of 30 years providing high-quality Information Technology solutions, including technical contact Centre services at Tiers I, II and III to demanding corporate, government and non‑profit clients in Canada and the United States. We commenced operations in 1995 and have grown, over the past 30 years, from...
-
Desktop Support- Windows
2 weeks ago
Toronto, Canada JP Techno Park Full time**Title: Desktop support** **Location: Toronto, ON - Hybrid must** **Key Responsibilities**: - Image and deploy Windows laptops and desktops using Microsoft SCCM and Intune. Provide configuration, support, and maintenance of macOS devices across the organization. - Set up and troubleshoot VPN connections, remote access issues, and multi-factor...
-
Client-Site Windows Desktop Support Technician
2 weeks ago
Toronto, Canada NTT America, Inc. Full timeA leading technology firm in Toronto, Ontario is seeking a Desktop Support Technician. The role involves providing excellent on-site customer service, performing installations, maintenance, and troubleshooting of desktops and notebooks. Candidates should have at least 3 years of relevant experience, strong technical skills in Windows, and a solid background...
-
Desktop Support Technician
2 weeks ago
Toronto, Canada NTT DATA, Inc. Full timeSelect how often (in days) to receive an alert: Create Alert NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Toronto, Ontario...
-
Desktop Support Technician
3 weeks ago
Toronto, Canada NTT DATA, Inc. Full timeSelect how often (in days) to receive an alert: Create Alert NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Toronto, Ontario...
-
Desktop Support Technician
2 weeks ago
Toronto, Canada NTT America, Inc. Full timeNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Toronto, Ontario (CA‑ON), Canada (CA). The Desktop Support will be responsible for...
-
Bilingual Desktop Support
2 days ago
Toronto, Ontario, Canada Exdonuts Full timeBilingual Desktop SupportLocation:- Toronto, ON (4 Days Onsite)Job Description:-• Deployment of PC/Laptop and other end user devices• Correctly manage tickets in the ITSM tool following appropriate procedural documentation• Perform technical diagnosis and repair of defective hardware, including break-fix, support, and assistance for end user computing...
