Strategic Implementation Consultant

3 weeks ago


Montreal administrative region, Canada Lightspeed Full time

Lightspeed is looking for a Strategic Implementation Consultant to help high-value hospitality clients in the Benelux successfully implement our POS and SaaS solutions . If you’re passionate about hospitality tech , project management , and delivering real impact for enterprise customers, we want to hear from you Your Role: Lead end-to-end onboarding and implementation for strategic and enterprise clients Deliver a white-glove, high-touch experience Plan, coordinate, and executego-lives, on-site training, and support Act as atrusted product and technical advisor Partner withSales, Customer Success, and Support teams to resolve escalations Keep clientsengaged, satisfied, and transactional through proactive follow-ups Maintain clearimplementation documentation and process guides What We’re Looking For: Experience in B2B, client-facing roles Background in hospitality, retail, or project management Fluent inDutch and French (spoken & written) Strongcommunication and presentation skills Nice to Have: Experience with POS or SaaS platforms Understanding ofSaaS customer lifecycle and sales processes Why Join Lightspeed: Work with top experts supporting our Strategic hospitality clients - ability to travel international High autonomy, flexible work culture , and remote options Build and supporthigh-traffic, global-scale products Access tomodern tech, continuous learning, and career growth Competitive benefits & perks, includingequity Be part of afast-growing, inclusive, high-impact tech company Ready to shape the future of hospitality tech in Belgium? Apply now and make an immediate impact Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process. #J-18808-Ljbffr



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