Part-Time Receptionist Dispatcher Kitchener
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Support animal welfare in Kitchener as a permanent part-time Receptionist/Dispatcher handling customer service and animal-related inquiries. Occasional travel to Stratford may be required.
The Humane Society seeks a Receptionist/Dispatcher for the Kitchener Centre. You will answer calls, provide information, support adoption and intake inquiries, and dispatch calls to officers. The position also includes cash-flow management, records, paperwork, and communication with the Manager and team.
Key Responsibilities:
- Answer incoming calls about animal cruelty and by-law enforcement
- Provide in-person adoption, intake, and by-law customer service
- Dispatch calls to officers and redirect inquiries appropriately
- Manage daily cash flow and maintain departmental records
- Communicate departmental needs and activities with the team
Requirements:
- High School Diploma or equivalent
- Excellent interpersonal, teamwork, and collaboration skills
- Organizational ability to manage multiple duties
- Microsoft Windows, Word, and basic office equipment proficiency
- Willingness to work afternoons and weekends
Bring organized customer service, dispatching, and communication skills to the Humane Society’s Kitchener Centre reception team.
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