Senior Business Operations Analyst

Senior Business Operations Analyst – Youth Wellness Hubs Ontario Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH to transform lives, ignite innovation and revolutionize education, driving social change. CAMH is on a mission to change the way society thinks about and responds to mental illness, aiming to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health. To learn more about CAMH, please visit . Youth Wellness Hubs Ontario (YWHO, ) is a network of 32 Integrated Youth Services (IYS) hub networks that currently operate in 40 communities, providing walk‑in access to youth‑centered, community‑based mental health and wellness services for young people ages 12 to 25 years. YWHO engages youth, families, service providers and partners through a co‑creation process, enhancing relevance, acceptability and youth friendliness. Hubs are provincially consistent in core features, locally led and adapted to offer and connect to a range of evidence‑based services – mental health care, substance use health services, primary care, education, employment, housing, peer support, family support and care navigation – in youth‑friendly spaces. Outcomes are rigorously evaluated within and across hubs, focusing on positive outcomes in areas of wellness important to youth and their families. Position Description The YWHO Provincial Office at the Centre for Addiction and Mental Health (CAMH) is seeking a full‑time, permanent Senior Business Operations Analyst. The position reports to the YWHO Director Operations and works closely with the YWHO Provincial Office Leadership team and the 32 YWHO Network Lead organizations across Ontario. The role supports operational and project decision‑making by providing analysis (quarterly and annual financial tracking, business planning, budget development and monitoring, statistical trending and reporting) and maintaining a positive and responsive relationship with all Network Lead organizations. The role will support business planning, budget development and monitoring, financial analytics for YWHO PO Leadership, support financial reporting to funders and work closely with CAMH Finance department. This position is located at 80 Workman Way, Toronto, Ontario. Key Accountabilities Develop and maintain relationships with YWHO Network Leads across Ontario. Collaborate with Network Leads and YWHO Provincial Office Leadership to analyze and bring forward operations related requests. Engage YWHO PO Leadership to identify risks, strengthen relationships with CAMH Finance and Network Leads through regular communication and effective feedback. Review and improve internal controls and assist with ensuring compliance with internal controls, CAMH policies, funding guidelines, standards and regulatory requirements. Provide support in regular and ad‑hoc reporting, including specific month‑end reporting tasks, variance analysis, quarterly forecasting and annual budgeting. Maintain financial and related documentation, track program and project expenditures and provide regular financial reports and analysis to project/team leads. Initiate, process and track payments to funded Network Leads. Analyze operational processes to identify inefficiencies, develop improvements for implementation and monitor the effectiveness of implemented improvements. Identify and mitigate risks, support risk management, financial accountability and quality improvement activities with the YWHO PO. Perform work in accordance with applicable revisions of the Occupational Health and Safety Act and Regulations, professional standards and guidelines, and CAMH corporate and departmental policies and procedures. Maintain a work environment that embraces diversity and is free of harassment and discrimination; model the principles and values of integrity, competence, responsibility, respect and trust. Job Requirements A university degree in Business or a related field, with a minimum of three (3) years of business analysis or related experience. Strong preference for experience in healthcare or public sector environments. Knowledge of the Health Care sector and the Ministry of Health and Ontario Health reporting requirements is preferred. Expert knowledge of Microsoft Excel is required. Proficiency in business intelligence/reporting tools would be advantageous. Excellent organization skills, the ability to work effectively in a fast‑paced dynamic team environment with minimal supervision, sound analytical and problem‑solving skills and keen attention to detail. Demonstrated commitment to principles of equity, inclusivity, respect and social justice, and ability to collaborate with diverse stakeholders and youth of diverse backgrounds and equity‑deserving groups. Diplomacy and tact, experience working with a wide range of internal and external stakeholders, building successful collaborative relationships across departments and YWHO partner agencies. Demonstrated skills and commitment to data‑driven/evidence‑informed decision making; excellent organizational, planning and time‑management skills; strong customer service approach; excellent verbal and written communications. Bilingualism (French/English) or proficiency in a second language is an asset. All applicants offered and accepting employment must complete a Vulnerable Sector Police Records Check. The offer of employment will be conditional upon receipt of the satisfactory Vulnerable Sector Police Records Check. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Business Development and Sales #J-18808-Ljbffr