ServiceNow Technical Product Owner

2 days ago


Toronto, Canada Tech Mahindra Full time

Scam Alert : To all Tech Mahindra job aspirants and applications, beware of fraudulent job offers Learn More.. ServiceNow Technical Product Owner This job posting is for an existing, active vacancy and we are looking for ServiceNow Technical Product Owner immediately with experience in ServiceNow, Product Owner. Job Summary ServiceNow Technical Product Owner Role Overview The ServiceNow Technical Product Owner must have technical ability, including CMDB & SQL skills, to decompose Features into User Stories that developers can work on and be able to test them after they are completed at the Sprint level. Responsibilities Write complex SQL queries to pull data and analyze results. Work with Solution and Data Architects to gather Feature requirements and decompose them into User Stories for the team to work on. Coordinate with business partners in investigating root causes when one record from data source maps to multiple records in ServiceNow and vice-versa. Strong leadership skills to be able to follow-up on CMDB gaps and issues that cannot be resolved internally within the team. Define identity and reconciliation: coalesce keys, dedupe/survivorship, reference resolution. Perform sanity test on completed User Stories using SQL and coordinate with developers if there are any problems. Validate and sign off: test cases, reconciliation counts, negative tests, rollback plan; facilitate stakeholder decisions. The pay range for this role is CAD $ - CAD $ per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates. Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at #J-18808-Ljbffr



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