Staff Software Engineer

À propos de Sadie Sadie transforme la manière dont les restaurants interagissent avec leurs clients grâce à une technologie vocale basée sur l'intelligence artificielle. Notre agent vocal intelligent, Sadie, répond aux appels téléphoniques 24 heures sur 24, 7 jours sur 7, pour prendre les réservations, gérer les réservations, répondre aux questions fréquentes, promouvoir les offres spéciales et stimuler les ventes supplémentaires, le tout sans mettre de pression sur le personnel en salle. Sadie s'intègre aux principaux moteurs de réservation et systèmes de point de vente du monde entier pour offrir une expérience client fluide et une efficacité opérationnelle optimale. About Sadie Sadie is transforming how restaurants engage with their customers using AI-powered voice technology. Our intelligent voice agent, Sadie, answers phone calls 24/7 to take bookings, manage reservations, answer FAQs, promote specials, and drive upsells—all without putting pressure on front-of-house staff. Sadie integrates with the world’s leading booking engines and POS systems to deliver a seamless guest experience and operational efficiency. We’re live in over 1,000 restaurants across Canada, the US, UK, Germany, and Australia — and we’re just getting started. About The Role We are looking for a Staff Software Engineer who will set the technical bar for the product and the team building it. You’ll lead by example: writing code, making hard architectural calls, coaching engineers, and helping us scale without slowing down. You’ll be helping multiple teams move faster without breaking things and making sure the system we’re building today still works six months from now. What You’ll Be Doing Set technical direction Shape the overall architecture across frontend, backend, and integrations. Make and document clear technical decisions, especially where trade-offs matter. Help teams think through scaling, reliability, and complexity before problems show up in production. Be the person engineers turn to when problems are hard and the answer isn’t obvious. Enable and level-up the teams Work across teams, helping engineers grow their skills and confidence. Coach through real work: pairing, reviewing code, and discussing design decisions. Raise the bar for what “good” looks like, while keeping things pragmatic and shippable. Create space for teams to move faster by removing technical and process friction. Improve How We Build And Ship Establish and evolve best practices around: Testing (unit, integration, end-to-end) Release and deployment workflows Code quality and review standards Help us ship frequently and safely, without slowing teams down. Introduce tools, automation, and processes only when they clearly add value. Stay hands-on where it counts Contribute directly to the codebase, especially in high-impact or complex areas. Jump in to unblock teams, prototype solutions, or stabilize critical systems. Lead by example through the quality of your code and technical judgment. Our Tech (today) Frontend : Next.js, Vercel Backend : Node.js/Bun, TypeScript, some Python, AWS Domaine : Voice AI, LLMs, real-time systems, third-party integrations (booking platforms and POS) We care more about good engineering judgment than rigid experience with any specific tool. What You Bring Experience operating at a senior or staff engineer level on real production systems. A track record of influencing multiple engineers or teams through technical leadership. Strong JavaScript / TypeScript experience across frontend and backend. Experience designing and maintaining external integrations or APIs. Comfort making architectural trade-offs in environments that are still evolving. Experience using AI-assisted coding tools to move faster, and you’re opinionated about where they help, where they don’t, and how to use them responsibly in a production codebase. You’re comfortable with Ambiguity - not everything is figured out yet, and that’s part of the job. Balancing speed with long-term quality. Giving and receiving direct, thoughtful feedback. Being accountable for outcomes, not just implementations. Nice to have Experience with Voice AI, conversational systems, or real-time applications. Experience with POS systems, booking platforms, or complex SaaS integrations. Time spent in early-stage or scaling startups. Historique/Notes : some sections appear twice in the original; a concise, non-duplicated presentation has been formed above. #J-18808-Ljbffr