Specialist II

3 days ago

Toronto, Canada First National Financial LP Full time

Specialist II, Quality Assurance Location: Toronto, Ontario, Canada (steps away from the main public transit station) Reporting To: Manager, Quality Assurance Employment Type: Full-time Hours: 8:30 a.m. – 5:00 p.m. Posting Date: December 31, 2025 | Closing Date: January 14, 2026 Compensation & Benefits Highly competitive compensation package including base salary, bonus, benefits, and career advancement opportunities. Eligibility for benefits depends on terms of employment. Opportunity The Quality Assurance Specialist II is responsible for post-funding review and assessment of mortgage underwriting quality through evaluation of documentation, compliance with company policy guidelines, and due diligence of the underwriting team. Contributions Use an established review method to evaluate a predetermined number of mortgage applications per underwriter, ensuring company policies and procedures were followed and prudent underwriting decisions were made. Review files prior to closing to verify adherence to underwriting guidelines. Conduct Quality Assurance reviews in a timely, efficient, and objective manner. Maintain knowledge of lender, investor, and insured underwriting guidelines. Support external audit processes as directed by the manager. Analyze root causes, patterns, and trends to assist with internal control procedures. Adhere to AML requirements where applicable. Qualifications & Experience Clear and detailed explanation, analysis, and recommendations in both French and English. University degree or post-secondary education and/or equivalent work experience. Experience/knowledge of residential underwriting practices. Comprehensive knowledge of mortgage operations, credit policies, credit principles, practices, processes, products, and services. Experience identifying and investigating potentially fraudulent mortgage applications. Proficiency with Microsoft Office (Excel, Word, Outlook); access skills considered an asset. Working Environment & Physical Demands Office environment. Periods of high volume with tight timelines. Long periods of sitting. Repetitive keyboard and mouse use. Prolonged periods looking at a computer screen. Multitasking with telephone calls while accessing computer information. Why Join First National? Competitive compensation. Comprehensive benefits program. Extensive training programs. Modern office environment conducive to collaboration. Supportive teamwork culture. Opportunities to give back to the community through charitable events. Ongoing social events throughout the year. Team Founded in 1988, First National is one of Canada’s largest non-bank lenders, providing residential mortgages exclusively through the broker channel and being the country’s largest commercial mortgage lender. Recognized as a great workplace with high employee engagement feedback exceeding industry peers. Equal Opportunity & Accommodation Statement First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation, and any other protected category. First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at should you need an accommodation at any point in the recruitment process. #J-18808-Ljbffr

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