Technical Support Specialist

3 weeks ago

Toronto, Canada CIBC Full time

Technical Support Specialist (6 Month Secondment) - Bilingual 4 days ago Be among the first 25 applicants We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You’ll Be Doing As a member of our Business Contact Centre, you’ll be accountable to ensure the successful delivery of a high standard of service while upholding compliance to internal controls and procedures within the functional assigned responsibilities to Business Banking products customers. As a Contact Centre Specialist, you are responsible for acting as a key inbound point of contact for Business Banking clients to respond to basic client account inquiries and initiate basic service transactions. The role follows detailed instructions and documented client identification and authorization procedures to confirm and document service request details for all client activities. The Contact Centre Specialist is responsible for providing timely and detailed #J-18808-Ljbffr

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