Rental Coordinator

Build your Career at Cooper Equipment Rentals
We are looking for customer-oriented,  motivated   individuals to join our professional team.
Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.
Why Work with Us? Perks
Competitive salary
Excellent benefit package with premiums paid by the company
Uniform, safety boots/shoes, safety gear provided
RRSP Match
Safety-minded organization
Stable, year-round employment
Continuous training, learning and development opportunities
Fun-loving work environment with strong social responsibility
What You’ll Be Doing
Duties and Responsibilities:
Answer telephone inquiries from customers / sales and process all rental requests; escalate and communicate professionally & effectively.
Maintain and document on-site inventories and communicate findings to staff daily; strong commitment to inventory control required.
Process new rental contracts daily as per standard operating procedures.
Single point of contact for cycle billing, contract filing, equipment exchanges, weekly open order contract report reconciliation etc.
Coordinate with the service department on all rental equipment and service/repair issues to the rental fleet.
Dispatch/coordinate with drivers to arrange delivery of construction equipment to customer jobsites.
What You’ll Bring to the Team
Qualifications and Requirements:
Minimum of one year of experience in the customer service industry or construction industry required. Experience in the construction equipment rental industry is a definite asset.
Self-starter, customer service oriented and team player
Thrives in a fast-paced environment with strict deadlines
Comfortable with computers; knowledge of Systematic is an asset
Available to work overtime when required
Excellent problem-solving skills
Strong verbal and written communication skills with the ability to converse with colleagues, customers, and other parties in a professional and courteous manner
Pride in what you do
Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos  cooperequipment.ca/careers .
We passionately believe that our inclusive and diverse team is key to the success of our business.  We are dedicated to building an environment where everyone has an equitable opportunity to thrive, and where diversity, equity and inclusion is celebrated and embraced. We strive to hire diverse talent and to ensure that everyone feels safe, respected, and valued during the hiring process and throughout their journey with us.  To continue the conversation, or if you require accommodations, reach out to our team at  .

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