End-User Support Manager: Elevate IT Experience

A prominent entertainment company in Toronto is seeking a Manager, End-User Support to oversee Service Desk operations and lead the support team. The role involves managing incident resolution, optimizing service delivery, and overseeing the utilization of Microsoft Intune and Autopilot for end-user devices. The ideal candidate has over 5 years of IT support...

A NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Position Overview The Manager, End-User Support is responsible for overseeing Service Desk operations and leading the support team to deliver exceptional service and...

## **A NEW BREED OF ENTERTAINMENT**With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing,...

## **A NEW BREED OF ENTERTAINMENT**With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing,...

Overview At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Due to growth and internal movement, we have an exciting opportunity for an IT End User Support (EUS) Manager to join KPMG’s ITS team in Toronto. The role is primarily...

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.Due to growth and internal movement, we have an exciting opportunity for an IT End User Support (EUS) Manager to join KPMG's ITS team in Toronto. The role is primarily onsite...

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.Due to growth and internal movement, we have an exciting opportunity for an IT End User Support (EUS) Manager to join KPMG's ITS team in Toronto. The role is primarily onsite...

We are currently seeking an experienced and motivated End User Computing (EUC) Desktop Support Consultant. You will be responsible for providing technical support and assistance to end users in a fast-paced environment. Responsibilities - Minimum 5+ years of experience in a full-time desktop support role. - Strong knowledge of Windows operating systems,...

Required Skills & ExperienceRequired Qualifications• 5–10 years of experience in ERP transformation projects, specifically SAP ERP implementations.• Proven track record in end-user experience leadership and application deployment for large-scale ERP projects.• Experience working in organizations with 3,000+ employees.• Strong ability to navigate...

Typical Day in Role:• Collaborate with business analysts, sponsors, project leads, and IT teams to understand and implement business requirements.• Translate technical requirements into business requirements and actionable design specifications.• Design user interface specifications using client research, design standards, and bank best practices,...